Armed with subjective and objective insights — as well as engagement tools — this customer success platform will help you predict user behavior and create winning experiences.
Safe to say, UserIQ will give you some serious user IQ. But don’t brag. OK, you can brag a little.
Know your customers. Identify who needs attention. Scale faster. Win.
Pulse. Sentiment. Adoption. Usage.
Visualize how health is trending in any filter. Understand the impact of your outreach. Know users inside and out.
You’ll love the re-imagined customer health dashboard from UserIQ. It not only offers a score you can trust, it works hand in hand with other UserIQ features, from playbooks to in-app communications.
Health PlatformBRAND NEW! Know how long it takes users to interact with your top feature. Drill down on what issues are causing tickets. Build visualizations to tell the missing story.
With UserIQ Reporting, you’ll just “get” your customers. And, you’ll be equipped with clear next steps. If you ever wanted to remove “guessing” from your plan, there’s no time like the present.
Improve renewal success. Make onboarding more scalable. Automate your tasks.
With UserIQ Plays, you'll know when an account needs attention, understand exactly what to do about it and level up your customer success skills.
Plays PlatformSimplify onboarding. Drive feature adoption. Reach users with onboarding tours, VoC surveys and messaging — in the app.
UserIQ has the tech part covered. That means you can spend more time with your customers.
Engagements PlatformWe serve scaling SaaS companies that want to get smarter about serving customers and driving retention revenue.
sales@useriq.com
Main Office:
1040 Crown Pointe Parkway,
Suite 325
Dunwoody, GA 30338
(404) 417-3307
© 2021 UserIQ All Rights Reserved