UserIQ’s Chief Revenue Officer, Dan Bonnet, shares his take on how customer success teams drive revenue at every stage in the customer journey and how a well-optimized CS team can…
UserIQ CEO Tyler Winkler sat down with Evan Klein, Founder and President of Satrix Solutions to talk shop about trends in the customer success industry, how to get onboarding right,…
Being “centered on customer success” is about so much more than tracking engagement points and collecting feedback, though. True company-wide alignment with a business mindset that’s focused on helping users…
2019 APPEALIE SaaS Awards — APPEALIE Honors Best Products and Leaders in SaaS Atlanta, GA – (September 26, 2019) UserIQ, an innovative customer success platform helping businesses align around user…
Reflecting on UserIQ’s 2019 Customer Success + Product Management Alignment Benchmarking Report, UserIQ CMO Nicole Wojno Smith walks through four reasons that aligned Customer Success and Product Management teams experience…
Platform Now Reaches Customers Through Both Desktop and Mobile Applications Atlanta, GA – (May 14, 2019) UserIQ, an innovative customer success platform helping businesses align around user needs, today announced…
Former VP at SecureWorks Takes the Helm at Fast-Growth Startup Focused on Customer Success ATLANTA – April 23, 2019 – UserIQ, an innovative customer success platform helping businesses align around…
UserIQ breaks down the findings from our 2018 User Adoption and Onboarding Benchmarking Survey taken by over 450 SaaS leaders in customer success, product and more.
Business goals and successful customer outcomes are a layered and ever-changing process. UserIQ’s Lawton Ursrey expands on how to experiment your way to positive customer outcomes.
Given the increase of technology to achieve customer success at scale and the continued focus on achieving net negative churn, we’ve compiled this exhaustive customer success resources guide.
