Play Instances
When you click into a Play, under the “When has this play been run?” section, you would be able to see various instances that were run either manually or when the trigger set for the Play was met.
As pointed in the image below (need help with annotating good burger co’s “view details” button), this section gives you the option to click in to “view details” of each instance that has been run to get a better understanding of the details of the instance and the version of the Play that was run;
Once “view details” has been clicked, this would direct you to the instances’ “overview” page, as seen in the example below;
- Instance details: This card will include details on the version of instance that was run along with who created that version and when, the date the instance was launched, and the predicted due date.
- Play details: This card will include any filter information around who the play applies to, if it’s all accounts or a subset of accounts or even users. It also reflects the Category from the Library that the play is associated with. Lastly the “Assign to” shows who the play is assigned to.
- Trigger: This card contains details about the “required” trigger that has been set upon and what will cause this play to fire. Here, you should be able to read clearly as to what is going to cause the play to move to active.
- Tasks: This card contains details of the “Task” that needs to be carried out by the person assigned that will be created when the play triggers.
- “Edit Play” button: Clicking on this button will direct you to the play builder link for the Play where you would be allowed to edit different aspects of the Play such as details, triggers and tasks.
- “(X) Stop play instance” button: If the instance that you have selected is currently running, then you will have the option to click on this button to stop the Play. If the Play instance has already been run, you will not have the option to select this button as it will be grey-ed out.
Based on the different use cases there can be many tasks associated with a play instance so you may see more than one.

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