Modern buyers don’t make the distinction between the sales, marketing, and customer success department; they just see one company. They expect a seamless experience from the first touch to the…
In this month’s product webinar, we talked about best practices for NPS (net promoter score) surveys, released our brand new Schedule Campaigns feature, and discussed a few exciting developments on…
We’re looking for your expertise to answer the question: What’s next for customer success? We’ve put together a quick 10-minute survey on the State of Customer Success and Trends for…
We recently talked on our blog about why Customer Success needs a seat at the leadership table. In that post, we recapped a networking event we attended with Lincoln Murphy…
We’ve made some pretty big changes the UserIQ Customer Growth Platform™. Why? Because we want to make accessing and analyzing your customer data easier than ever. Our brand new customer…
When a lead decides to sign up for your free trial, it’s a perfect opportunity for you to show them what your product and your company are really made of….
Have you heard about our new dashboard? Designed with the user in mind, we have made accessing and analyzing your account data easier than ever. Because around here, we know…
You’ve heard the statistic that 90% of all startups will fail within the first year, but do you know why? Why do so many SaaS startups find themselves unable to…
An easy way to identify who your loyal customers are is through an NPS survey. Earlier this month, we discussed best practices and strategies for executing NPS surveys most effectively….
