Segments That Help You Capture The Right Audience

Here at UserIQ, we’ve built a ton of segments! Here’s a list of helpful segments to consider when rolling out your next engagement or looking for adoption insights (keep in mind that once the segments are created, you will need to go into the segment detail page to look for further insights): 

1. All accounts by CSM/AM – How are the users for a specific CSM/AM doing? 
   Example filter – 
2. NPS Promoters/Detractors –What features do promoters/detractors use the most?
   Example filter –  
3. Accounts/Users who have been through an onboarding training tour – What influence on usage is my onboarding training having? 
   
   Example filter –  
4. User who has used important feature A and important feature B, but not important feature C? – What users need to do one more thing before they are “sticky” and highly likely to convert?
   
   Example filter –  
5. Everyone who has used this wildly important feature – How well are people adopting the snazzy new feature I just rolled out? Has usage for this new feature gone up, or is it starting to slow down?
   
   Example filter –