All Engagements View (updated)

To streamline workflow, we at UserIQ have come up with a new, more intuitive way to organize our engagements in the 'All engagements’ view, under the 'engagements’ drop-down in UserIQ app.

Engagement Organization–Simplified with Tabs

The engagements listed under the „engagements” tab are organized based on the „last modified” date that is specified below the name of the engagement. 

All the engagements (except tooltips) that have either „Active”/”Preview” as the engagement status would be displayed in the „prioritized” tab.

Sorting Engagements – Drag, Drop & Done!

As you are already aware, the engagements in UserIQ are displayed to your end-users based on a priority. The topmost engagement in the 'prioritized’ tab has the highest priority (if there are multiple Active engagements that your end-user hasn’t seen already, the topmost Active engagement would be presented first), and the priority gradually decreases as we go down the list of engagements.

You can drag and drop engagements up/down in the 'PRIORITIZED’ tab to increase/decrease priority respectively.

Note: The priority sorting functionality (to drag/drop engagements) is only available for the 'PRIORITIZED’ tab only.

Multi-Select Filters

We have updated the way filters can be applied in 'engagements’. Now, you can select multiple engagement „types” (Announcements, Guided Tours, Custom Survey’s etc.,), „tags”, „device”, and „status” to better filter from the existing list of engagements.

Launchers engagement Nesting

We have also re-designed how we display the engagements inside a launcher. If you look at the screenshot below, clicking on the button that displays the number of engagements inside a Launcher expands and displays the existing engagements in the Launcher. You can click on the same button to collapse the engagement’s view for that Launcher.

All the Archived engagements can be accessed by clicking on the „Archives” button on the top right corner. We have also included the „CREATE an engagement” button right next to the „Archives” button, which enables you to quickly create an engagement.