Results

Want to know how your targeted users are interacting with a guided tour? Navigate to All Engagements and click into the name of the guided tour to view the Results page. 

Tour results are classified one of four ways:

Completed

The user has viewed every step of the engagement and has clicked on the “Finish” button of the last tour step.

Dismissed

The user has clicked on the X or the “End” button on the first tour step.

Started

The user has seen more than one tour step and has dismissed the tour at some point or has clicked a non-tour link.

Presented

The user has seen the first step of the guided tour but has left the page by clicking on another link, refreshing the page, going to another website, or closing the window of the website.