Announcement Glossary

CHOOSE A DIFFERENT ENGAGEMENT TYPE

Toggle between various engagement types to select a different engagement. You can toggle between different flavors of the same engagement as well.

APPLY A THEME/SET THEME

Use this menu to select a theme that is appropriate for your branding or for your web app. All the themes are updated real-time, so you can view how a theme looks in the preview below.

ENGAGEMENT NAME

This text box changes the name of your engagement if you decide to change it.

HEADLINE

This text box changes the headline of your engagement if you decide to change it. 

HEADER IMAGE

If you would like to include an image for your engagement, you can upload it here.

BODY CONTENT

This text box displays the contents of the Announcement you want to send to your users. You can add text, pictures, hyperlinks, and videos. 

LEFT BUTTON

Use this drop-down menu to determine the action of the left and right buttons of that particular Announcement.

The options are

• Dismiss – Closes the Announcement. It will never show again.
• (No Button) – Does not display a button. The In-App Announcement can be closed by clicking outside the window or by clicking the X on the top right corner.
• Take Me – To take your users to an already named page in your application (this named page on your application could also contain a URL outside of your app)

LEFT/RIGHT BUTTON TEXT

Click on this text box to edit the text that appears in the buttons of this specific Announcement.

DARKEN BACKGROUND

Toggle this option to on, to darken the background when this modal is displayed. This is useful when calling attention to important and critical information.  

OPEN LINKS IN NEW WINDOW

Toggle this option to on, to display any links in a new window.

ENGAGEMENT POSITION

Select the specific location that you want to display this Announcement.

• Top Right – Positions the modal in the top right position.
• Top Left – Positions the modal in the top left position.
• Bottom Right – Positions the modal in the bottom right position.
• Bottom Left – Positions the modal in the bottom left position.
• Center – Positions the modal in the center position.

DISPLAY ON MOBILE DEVICES

Check this box to display the announcement on mobile devices as well.

DISPLAY ON SPECIFIC PAGE

Select the specific page that you want to display this Announcement.

DELAY PRESENTATION

You can select this option to delay the presentation of your Announcement by 'x’ seconds after your app loads.

SHOW MORE THAN ONCE

Toggle this on and select the number of times you would like to present an engagement. Selecting it will cause the Announcement to appear multiple times. The slider changes the number of times the Announcement will be displayed (5 times maximum). You can also adjust the timing to be less than 24 hours between showings as needed. If a user clicks a „Take Me There”-style button, the announcement will no longer show. If a user clicks a Dismiss button or the X in the top right corner, the announcement will continue to show based on the time and frequency selected.

ADD REMIND ME BUTTON

Toggle this on to add a Remind Me button. This button will override the SHOW MORE THAN ONCE option and will display the Announcement again 24 hours later.

RESET IMPRESSIONS

This option would be best useful for presenting a tour once every 'x’ days – indefinitely until you pause the engagement. Enabling this option could be very dangerous – Ex: if you have enabled this option to reset engagement impressions once every '2′ days, this engagement would be presented to your end users once every 2 days (indefinitely until the engagement is paused), even if the user has already seen the engagement. One other important point to note is that – if you configure to reset impressions once every 'x’ days, the engagement results for that engagement would also be removed after the 'x’ day period–meaning, there won’t be a historical list of results unless you export the engagement result data once every two days

EDIT AUDIENCE

This button saves your progress for this Announcement and takes you to the audience configuration page.