Stronger Foundations, Higher Retention

The UserIQ customer success platform combines user insights, product analytics and in-app engagement in one beautiful package. Love helping customers succeed? You’ll look smart and have fun doing it.

Predict user behavior

Predict Account Behavior

Thanks to the visually-stunning UserIQ customer health dashboard, you’ll see which customers are happy, which ones are going to churn, and swing into action.

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UserIQ roadmaps

End the Treasure Hunt

When you can drill down — or see a holistic view on product usage — you’ll identify issues before they arise. UserIQ Intelligence can help you stop looking and start finding.

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Grow Through Expansion

With UserIQ Campaigns, CS teams can drive retention and expansion with better engagement. You’ll create better onboarding with tours, gather feedback and educate users with in-app tips.

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UserIQ campaigns

Start Em Off Right

One of the top reasons why good customers churn? A bad onboarding experience.

UserIQ will help you start the relationship to its fullest potential. Create guided tours. Send in-app messages. Customize the experience. Best foot, forward.

Onboard Customers

Keep Them Happy

With a solid onboarding experience in effect, now the real work begins: Keeping them happy and renewing.

With UserIQ, you can view your entire customer base in visual — and actionable — data sets that show health, activity, product use trends and more. When you know what compels customers, adoption and expansion become easier.

Improve Adoption
Health dashboard

LEARN ABOUT CHURN

The CS guide to reducing churn

PREDICT OUTCOMES

Guess less, know more

DRIVE ADOPTION

CS in the driver’s seat