WHY USERIQ?
Customer Success Just
Got Easier
Guessing has never been a good strategy for success. That’s why UserIQ is laser-focused on offering insights you can actually use and engagement tools to do something about it.
Customer Success Just
From Onboarding to Advocacy
Armed with the UserIQ customer success platform, your software team has a powerful tool to guide users through the customer journey. You’ll enjoy customer insights, feature adoption tools, onboarding tours and other in-app engagements in one beautiful package.
Health Scores, Reimagined
With the UserIQ health score dashboard, you’ll see clearer signals.
User & Account Intelligence
With UserIQ analytics, you’ll understand how customers use your software.
Education Campaigns
Improve onboarding and adoption by delivering the perfect in-app message strategy.
PREDICT OUTCOMES
What are customers saying about your software? How are they using it? Who is in danger of attriting? Who will renew? With UserIQ, you’ll have account data, health snapshots and other features for a high user IQ.
DRIVE ADOPTION
From guided onboarding tours to in-app tips, UserIQ will help you create the perfect user experience. And by customizing which data is important to you — such as logins or sentiment — you’ll have targeted insight to help increase adoption.
CUT CHURN
See who registers big swings in satisfaction or health. Act proactively on customer insights. Set a positive tone for the entire relationship. With UserIQ, there will be fewer surprise non-renewals and far more “attaboys”.
“Before UserIQ, we were acting like firefighters. We were forced to be reactive. Now we’re able to prioritize what we do, who we target, and when we act.”
Carl Veillette
Co-founder and Vice President, BIM Track
Everything You Need For Smarter Customer Success
Instinct will only take you so far.
See first-hand how UserIQ helps you predict outcomes, drive adoption and cut customer churn.
