UserIQ vs. Gainsight: Comparing Capabilities
See how UserIQ’s capabilities compare against Gainsight’s so you can decide on the best customer success platform for your business.


Gainsight
Targeted In-Product Messaging
Real-time Customer Intelligence
Mobile Capabilities
Customer Health Scoring
Limitless Segmentation for Both Engagements & Intelligence
Free Trial
1 week
Implementation Time
30-60+ days
Customer Journey Analysis
Our Clients












UserIQ’s Total Solution


Drive Revenue
Get better visibility into key metrics to expose new opportunities to drive revenue in the customer journey with upsells, cross-sells and advocacy.


Improve Product Experience
Provide a frictionless experience and faster time-to-value by leveraging product data by user, segment, or account.


Reduce Churn
Know how engaged your users are and improve their experience so there’s no surprise non-renewals.


Cut Costs
Reduce the number of tools needed and you’ll also cut your monthly spend on your tech stack. That’s a win-win.


Reduce Development Resources
Be up and running with actionable data in days, not months, with no custom coding and a quick implementation period.


Understand Customer Health
Gain a complete understanding of how healthy and successful your customers are so you can take proactive measures to ensure they remain satisfied.