UserIQ vs. Gainsight: Comparing Capabilities
See how UserIQ’s capabilities compare against Gainsight’s so you can decide on the best customer success platform for your business.
Targeted In-Product Messaging
Real-time Customer Intelligence
Customer Health Scoring
Limitless Segmentation for Both Engagements & Intelligence
Customer Journey Analysis
UserIQ’s Total Solution
Get better visibility into key metrics to expose new opportunities to drive revenue in the customer journey with upsells, cross-sells and advocacy.
Improve Product Experience
Provide a frictionless experience and faster time-to-value by leveraging product data by user, segment, or account.
Know how engaged your users are and improve their experience so there’s no surprise non-renewals.
Reduce the number of tools needed and you’ll also cut your monthly spend on your tech stack. That’s a win-win.
Reduce Development Resources
Be up and running with actionable data in days, not months, with no custom coding and a quick implementation period.
Understand Customer Health
Gain a complete understanding of how healthy and successful your customers are so you can take proactive measures to ensure they remain satisfied.
UserIQ is a flexible platform that seamlessly integrates with our solutions. FMSI utilizes the guided tours and feature announcements to better target users when we have new product enhancements. The UserIQ solutions provide smoother transitions and increased engagements as our sclients begin to leverage new product features.Sean WrightVP, Educational Services | FMSI