Introducing UserIQ + Segment

Segment is a platform that collects, stores, and routes your user data to hundreds of the tools you use every day to make your business successful.

Now, the power of Segment meets the power of UserIQ.

UserIQ collects user engagement data from your product and allows you to communicate to your users when they are most engaged: within the product itself.

With our 1-click installation of UserIQ for Segment, you’re one step closer to data-driven customer success that helps you effectively scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.

Every click and page view users complete within your platform is captured by Segment. With UserIQ, turn that data into action for your customer success and product management teams without additional coding.

Turn your Segment data into action with UserIQ.

  • Complement Segment’s click and page view data with behavior and demographic data from UserIQ.
  • Allow UserIQ to analyze and interpret your Segment data into a robust customer health score.
  • Build segments (or cohorts) based on key data points from each user profile.  
  • Trigger a personalized email nurture campaign that targets users based on their in-app behavior.

Get started with UserIQ’s analytics and customer health solutions without installing the UserIQ tracking snippet.

  • Backfill page and click event data in UserIQ using the data you already have in Segment.
  • Reduce implementation time with UserIQ so you can get up and running even quicker.

To get started, simply sign in to Segment, find UserIQ’s customer success software integration, and sync your API. It’s that easy.

UserIQ + Segment integration

Today, you can set UserIQ as a destination for your Segment data and user data will flow in real time into your account. In the coming weeks, you’ll also be able to set UserIQ as a source so you can sync user data back to Segment and even route that data to other sources.

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