User Adoption Expedition Boston

*Over 175 already registered. Seats are limited!

What’s the User Adoption Expedition and
Who Should Attend?

The User Adoption Expedition was created from the idea that customer growth isn’t just about retention or advocacy; it is a multi-step journey that happens in phases. But before you can begin to reap the benefits, you have to commit to making your users successful— how does that happen? It starts with better adoption of your product and that involves everyone from customer success, product, and marketing.

If you care about your users and making them successful, then this is an event you won’t want to miss.  We promise real conversations, great food and drinks (in a super cool venue) and surefire tips you can incorporate with your current processes.

“What you guys are doing to foster knowledge sharing and growth of product and customer success organizations in the market is great! Looking forward to attending more of these!”

— User Adoption Expedition Atlanta Camp attendee

The Boston camp will take place on Tuesday, August 14th at 6pm and will consist of a panel discussion on the impact of a strong user adoption strategy, how to align your organization to ensure your users have a voice starting in onboarding, and how to set yourself and your users up for success throughout the customer journey.

We’ll talk about common hurdles that SaaS businesses face when it comes to onboarding and adoption, give real-world examples, and share proven tactics to build and measure your user adoption program that can be implemented as a company-wide effort.

Your guides for this expedition include:

  • Renee Bochman, VP, Customer Engagement, Salsify
  • Sam Clemens, Head of Product and Co-Founder, InsightSquared
  • Alex Hesterberg, SVP and Chief Customer Officer, Turbonomic
  • Seth Wylie, Principal, Customer Success Operations, Gainsight
Renee Bochman

Renee Bochman

VP of Customer Engagement


Samuel Clemens

Sam Clemens

Head of Product and Co-Founder


Alex Hesterberg

Alex Hesterberg

SVP and Chief Customer Officer


Seth Wylie

Seth Wylie

Principal, Customer Success Operations


Missed our last one? Get the recap:

Where’s the User Adoption
Expedition Headed Next?

The key to a great expedition is to reach new heights and experience different places, so we’re taking the next parts of this journey to a city near you. Find out where we’re headed next and check back for more details as we approach the next events.

Atlanta with
NYC User Adoption Expedition Done

Not in Boston? Sign up to get updates when we make our way to your city!