UserIQ provides richer and deeper product and customer analytics that help you identify areas of your onboarding process that need to be strengthened. With our visual data sets, you can view your entire customer base, including activity and usage trends along with engagement detail. Additionally, our predictive feature usage provides insight into how your product’s various features attribute to successful adoption.
Delivering the right messages to each user in the right moment is key to driving adoption. Easily customizable in-app engagements allow you to connect with users as they interact with your product. Campaigns like onboarding launchers, guided tours, and tooltips, help orient users to new features and workflows.
Our tools allow Customer Success and Product teams to focus on the “what” and “whys” when it comes to user experience. Not only can you see if users are adopting specific features, but the easy to read analytics also highlight churn indicators such as login activity and frequency.
