We’ve made some pretty big changes the UserIQ Customer Growth Platform™. Why? Because we want to make accessing and analyzing your customer data easier than ever. Our brand new customer health dashboard allows you to quickly understand customer health scores at-a-glance as well as drill down into each account so you can recognize churn before it happens and chart a course for correction.
We recently held a product webinar to showcase the new dashboard and many other features we’ve been working on, followed by a Q&A. Here are a few of the things we discussed:
- Fully overhauled UI, cleaner look and feel
- At-a-glance view of account health for all accounts
- Account drill-downs into activity detail and individual user detail
- Activating thresholds for weighted customer health scores
- Zendesk and Salesforce integrations
If you’d like to check out the September product webinar for yourself, you can view it here. We’re incredibly excited to share these new features and bring our technology to the bleeding edge of customer growth.