Resources & Materials for Every Team

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Blog
10.15.19
Drinking Our Own Champagne – The UserIQ Onboarding Journey
By: Leigh Greene
Let’s talk onboarding! For our third post in the Drinking Our Own Champagne blog series,…
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Blog
10.15.19
From the Experts: A View from the Top with Mark Buffington
By: Nicole Wojno Smith
In our ‘View From The Top’ Series, we bring together top C-Suite leaders and investors…
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News
10.11.19
Fireside Chat: UserIQ on the Customer Success Industry
UserIQ CEO Tyler Winkler sat down with Evan Klein, Founder and President of Satrix Solutions…
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Blog
10.10.19
10 Reasons UserIQ is the Right Customer Success Platform for You
By: Leigh Greene
Selecting a customer success platform is no easy task. There are many considerations and tons…
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Executive's Guide to Customer Success + Product Management Alignment
Download
10.08.19
The Executive’s Guide to Customer Success + Product Management Alignment
Find out why 87% of companies with well-aligned customer success and product managment teams experience a churn rate of less than 1% and how you can drive alignment today.
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the road to cs + pm alignment
Download
10.03.19
The Road to Customer Success + Product Management Alignment
This playbook will help you understand the value of alignment between customer success and product management and provide strategies to get your teams on the same page.
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C-suite Mark Vandiver
Blog
10.01.19
From the Experts: A View from the Top with Mike Vandiver
By: Nicole Wojno Smith
In our ‘View From The Top’ Series, we’re bringing together top C-Suite leaders and investors…
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News
09.27.19
Customer Success is the Quarterback for Your Business
Being “centered on customer success” is about so much more than tracking engagement points and…
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Customer Success + Product Alignment Improve Customer Experience
Webinar
09.27.19
How Customer Success + Product Team Alignment Drives Better Customer Experiences
Join our expert panel as we dig into findings from our latest research and uncover opportunities for reducing churn and shaping more meaningful customer experiences.
Watch Webinar
Compensating Customer Success Teams
Blog
09.26.19
4 Approaches to Compensating Your Customer Success Team
By: Erika Childers
Customer success teams can provide significant value to their business, but the role is still…
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