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Blog
03.24.20
The UserIQ Design System
By: Mark Tegtmeier
Hi there. My name is Mark Tegtmeier and I’m the Lead User Experience (UX) Designer…
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UserIQ customer success operations webinar
Webinar
03.18.20
Customer Success Operations: Driving Efficiency & Productivity for CS Teams
Check out this webinar to hear from an expert panel of Customer Success Operations leaders about high-efficiency team structures, capacities, and procedures.
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customer adoption
Download
03.01.20
The Customer Journey Playbook Phase 1: Adoption
Successful adoption is the most critical milestone in your customer's journey, and it’s up to Customer Success teams to ensure they drive adoption, increase retention, and create lifelong advocates.
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customer success operations - data system process
Blog
02.13.20
Customer Success Operations: Wrangling Data, Systems, and Processes
By: Erika Childers
During its rise to a key department in successful SaaS companies, customer success has typically…
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CS CX Events blog Featured Image
Blog
02.05.20
Top B2B Customer Success and Customer Experience Events of 2020
By: Erika Childers
As the demand for customer success continues to rise in the SaaS industry, so does…
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from the experts customer success c-suite
Blog
02.03.20
From the Experts: Customer Success for the C-Suite
By: Erika Childers
Leaders in the C-Suite are in a unique position to guide company-wide strategy and priorities.…
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csm advice for the c-suite webinar
Webinar
02.02.20
From the Trenches: Things Your Customer Success Team Wants the C-Suite to Know
Check out this on-demand webinar for a real-talk discussion from the ranks of customer success management about the key parts of their job they wish you knew.
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Blog
01.30.20
Drinking Our Own Champagne – How UserIQ Leverages In-App Campaigns
By: Leigh Greene
  Champagne for the Campaign Welcome to 2020, readers! In this edition of the Drinking…
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webinar customer success for the c-suite
Webinar
01.23.20
A View from the Top: Customer Success for the C-Suite
Join us for a webinar on Thursday, January 23rd, 2020 at 2pm ET as we hear from software executives about how they view customer success, its contribution to their business, and how they are boosting their bottom line.
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Why Customer Success Needs a Seat at the Leadership Table
Blog
01.22.20
Why Customer Success Needs a Seat at the Leadership Table
By: Erika Childers
I first wrote this article back in September of 2016 after attending a networking dinner…
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