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Why UserIQ
Overview
Customer success can be easier
Predict Outcomes
How you can understand users better
Drive Adoption
Ways to impact company growth
Cut Churn
Become proactive about retention
Platform
Overview
Health
Clear customer health signals
Intelligence
Intuitive customer and product intelligence
Campaigns
The right message at the right time
Resources
Overview
Blog
Customer Stories
E-Books
Webinars
About
Overview
Careers
News
Contact Us
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Download
02.26.21
The Customer Health Score E-Book
Where do customer health scores go wrong? How do you set one up? What benchmarks should you use? Get these answers and more in this easy-to-read customer success e-book.
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Blog
02.19.21
Should You Make Room for a Customer Success Operations Role?
By: UserIQ team
OK, we all know how important it is to let data guide customer success priorities…
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Blog
02.17.21
How Ingrid Saved the Day
By: Justin Rubner
https://vimeo.com/498483566 It appeared everything was fantastic with Ingrid's customer success team. Net retention, up. Complaints,…
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Blog
02.15.21
How to Win at Product Adoption
By: Justin Rubner
The feature you dropped last week was stunning. It solved a market problem you wanted…
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Blog
02.11.21
Customer Success Software 101: One View, Better Predictions
By: UserIQ team
What benchmarks does your customer success team have for 2021? Increased revenue? Reduced churn? An…
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Blog
02.10.21
The Advocacy E-Book: Finding Your Hidden Sales Team
By: Justin Rubner
Having a customer advocacy program is like having your own sales team on tap ...…
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Blog
02.08.21
Finding Meaning in Silence: Why No Feedback Can Be Bad Feedback
By: UserIQ team
We may dread receiving negative customer feedback. But at least it's actionable. When customers go…
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Blog
02.05.21
Get to “Done” Quicker with UserIQ Tasks
By: Justin Rubner
Whether you’re managing one account — or 100 — we’re guessing you wouldn’t mind simplifying…
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Webinar
01.29.21
Predictions for Customer Success in 2021
From the effects of Covid-19 to the emergence of CS Ops, SalesLoft's Adam Waid shares his views in this frank discussion.
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Blog
01.25.21
Are You Doing Everything You Can to Reduce Churn?
By: UserIQ team
Customer churn costs businesses billions of dollars in lost revenue each year — and the…
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