Privacy Policy

This Privacy Policy describes UserIQ’s policies and procedures on the collection, use and disclosure of your information when you use the UserIQ Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection

UserIQ uses information we collect to operate, maintain and provide you the functionality of the software. UserIQ also uses this data to analyze how the software is used, monitor security, diagnose technical problems, and personalize content. We also monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

We may use your email address to send you communications regarding your service. We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can unsubscribe by clicking the link in the email. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Content

Your content and metadata about your content may be viewed by other users in accordance with your settings in the software. UserIQ can, but has no obligation, to monitor your content you post on the Service. We can remove any information you post at our discretion. Unless content is made viewable in accordance with your settings on the software, UserIQ and UserIQ employees will not view your content except:

  • To maintain or improve the software;
  • To respond to support or technical issues
  • In any case required by law

Cookies

UserIQ stores cookies on your hard drive in order to maintain your session and to keep track of your user preferences. Cookies are required to use the software.

Logs

When you use the software we automatically record information sent by your web browser. These server logs may include but are not limited information such as your web request, IP address, browser type, and other such information.

Email Tracking

UserIQ uses means to track certain actions when messages are sent by the software. These actions include but are not limited to delivery, bounces, opens, and clicks.

Third Party Applications

UserIQ uses third party analytics tools, including Google Analytics, to help understand use of the software. Many of these tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These analytics tools also receive this information and their use of it is governed by their privacy policy.

Security

All communication with the software is performed using SSL encryption to protect your data in transit. Our servers are hosted at a world-class ISO 27001 and SOC2 certified data center.

In the event that personal information is compromised as a result of a breach of security, UserIQ will notify those individuals as soon as possible, or as otherwise required by applicable law.

If you have any questions about security on our Service contact us at [email protected]

Changes

If we change our Privacy Policy we will post those changes to this page.

Please contact us at [email protected] with any questions regarding this Privacy Policy.