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Infinite Audiences

Create unlimited segmentation to know which features resonate and which ones don’t. Yeah, user behavior is complicated. UserIQ makes it clearer.

UserIQ onboarding tours

Journey Paths

Monitor usage and user paths to see sticking points. Take action before a user has to ask. With UserIQ, it’s OK being a snoop. Snoop away, we say.

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Platform Integrations

UserIQ integrates with other tech platforms. Best of all? You won’t need an engineering degree to achieve seamless customer success zen.

"We had tons of data. But what we didn’t have was a tool like UserIQ to break it all down. We now have a much better understanding of our customers' usage trends and their overall experience with our SaaS product.”

Bill Duff, Director Customer Experience, Gordian

Guess Less,
Know More

Thanks to product usage analytics, you can drill down to any segment to know how customers use particular features.

With UserIQ intelligence tools, health scoring and in-app communications, you’ll drive product usage and prevent problems before they arise.

Knowing > guessing, folks.

Predict Outcomes

Get Behind the Wheel

Subjective user feedback and objective intelligence make up your user IQ.

With UserIQ sentiment tools — like NPS surveys — you can measure how customers feel over time. Combined with health scores, your customer success team will impact business growth. Brilliant!

Drive Adoption
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Measure Change

What did Customer X think about Y Feature three months ago? Why did they change from a promoter to a detractor? Want answers? We’ve got your answers.

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Gather Feedback

Wouldn’t it be nice if you could see customer sentiment on ANYTHING? With UserIQ, you can — from in-the-moment feedback to opinions on specific features.

Product roadmaps

Create Roadmaps

Finally, you can stop guessing what users may want and build a product roadmap with sentiment and science. With UserIQ, your roadmaps will lead to good places.