Form a Snapshot of Users
Understanding your users is the first step in keeping them happy. With UserIQ, you have the tools you need to know your users better.
Customer Health
Keep a pulse on every customer and know where every user stands with our comprehensive HealthIQ dashboard.
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Get the Full Story
Understand your users better with a complete profile of their behavior, including login activity, feature usage, sentiment, and more.
Gain Deeper Insight Into Customer Health
Design customized thresholds to measure customer health, providing a single source of truth across your business.
Segment Users for Success
Create highly specific segments to understand your users and create more positive experiences for their unique needs.
Driving 3x Higher Feature Usage for Intellum
UserIQ helps Intellum stay up to speed on their accounts, delivering high-quality data like product usage analytics, customer health scores, and behavior tracking.
“We get 3x the interaction rate on features when we use UserIQ’s tooltips to point them out than when we don’t. Just that extra little nudge has made a huge difference.”
Tad K.
VP of Client Services
User Segments
Create filters and target users by a variety of variables to compare accounts and address customers at scale.
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Tailored Segmentation
Create custom segments based on a limitless combination of in-app behaviors, user data, and demographics.
Observe and Understand
Monitor each of your custom segments to understand which features they are using, how they compare to other segments, and more.
Personalized Onboarding Flows
Customize onboarding experiences based on any number of factors so you can deliver an exceptional experience, every time.
Journey Paths
Understand how customers move through your product to see what works and what doesn’t.
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Identify At-risk Users
Build a detailed journey map of how customers use your app. Recover existing accounts and steer the experience for future users.
Analyze Feature Adoption
See how users discover new features, how they incorporate them into their workflow, and where they go next.
Uncover Friction Points
Pinpoint moments of user frustration and identify repetitive workflows, unfinished processes, and unexpected movements.
