Pulse. Sentiment. Adoption. Usage. Sliced and diced however you want. At your fingertips. Fast.
With the reimagined customer health dashboard from UserIQ, you won’t only have clear signals — such as health scores — you’ll also know what to do with those signals. Sound super?
Better understand your users with a complete behavior profile that includes login activity, feature usage and sentiment. With feeling and fact, you’ll know how to take action.
One account needs training. Another lost a customer champion. There are some things you just can’t quantify. With UserIQ, measuring the unmeasurable just got easy.
Drill down to one user or get a more holistic view. Know what’s popular … and not so popular. Now, you can create specific filters to bring your insight prowess to new levels.
There’s a lot going on in your customer success world. Which accounts are unhappy? What’s changing in those accounts? Which CSMs are rocking it? Enter the new UserIQ customer health score dashboard.
Health scoring, in-app notes and tasks will help you to stay focused and spot changes. And since change is constant, you’ll be glad to have a forecasting partner at your side.
UserIQ customer health functionality includes:
Armed with health insights, you’ll have everything you need to take action, maximize retention and drive feature adoption.
UserIQ offers customizable filters. Now, you can select your own criteria — from a specific ARR to a health score range.
Which accounts registered a large swing in health score? Is your work improving the user experience? UserIQ helps you plan and pivot.
Has it been too long since your last check-in? Is a customer giving lower satisfaction scores? With UserIQ, you can be proactive.
The UserIQ health score dashboard, combined with product intelligence and in-app engagement, will give you deep insights about your users.
