Improve Feature Adoption with Guided Tour Software
Drive user adoption with guided product tours built to reinforce onboarding practices and reduce time-to-value.
Showing customers where to find and how to use your most valuable features often requires high-touch interactions that don’t scale well as your product and customers grow. That’s where UserIQ’s guided tours come in. This high-tech solution allows you to build segmented, step-by-step usage guides that can be accessed on demand. This means your customers will still experience effective, one-on-one guidance, while you stay focused on how to WOW them next.
Without UserIQ, programming automated product tours requires a developer, extra money, and time. Streamline the experience with our easy to use platform, making it simple to set up a personalized program in no time.
Your product is versatile, so why should your onboarding solution be one-size-fits-all? Our customizable guided tours can call attention to the features that are most relevant to specific segments based on:
All guided tours can be opened on-demand with the UserIQ Launcher. Launcher combines all your guided tours and feature callouts into a full onboarding program. Automated guided tours get users started, and the Launcher keeps them going at their own pace.
UserIQ is a flexible platform that seamlessly integrates with our solutions. FMSI utilizes the guided tours and feature announcements to better target users when we have new product enhancements. The UserIQ solutions provide smoother transitions and increased engagements as our clients begin to leverage new product features.Sean WrightVP of Educational Services, FMSI
“With UserIQ, we can reduce our users’ time-to-value (TTV) and quickly get them up and running. That allows us to be more proactive and strategic with our accounts than tactical.”Emily JohnsonCustomer Success Learning and Development Manager, Springbot
Guided tours aren’t the only thing UserIQ offers to give you more insight and access to your user base. Preview the following related features to learn more about our all-in-one approach to creating a friction-free user journey.