Want to know, down to the feature, what’s working and what isn’t for users in your application without having to launch a bulky NPS or customer feedback survey that won’t be able to get as specific as you need?
No more guessing games. UserIQ’s micro-feedback campaigns allow your teams to create quick, real-time rating surveys for specific features within your application so you can fully understand your user’s satisfaction and iterate quickly.
Collecting and acting upon user feedback shows your users that you care about their product experience and success with your product. Users can provide feedback in the moment throughout their interactions with specific features.
Empower your teams with ongoing customer feedback data to refine or design more intuitive features, smoother onboarding flows, and stronger user adoption for an engaging product experience.
Leveraging feature-specific feedback allows your product and customer success teams to get granular on the features that are or aren’t working and create a data-driven product roadmap that aligns with your user’s ongoing needs.
Micro-feedback isn’t the only thing UserIQ offers to give you more insight and access to your user base. Check out these related features to learn more about our all-in-one approach to creating a friction-free user journey.
USER ENGAGEMENT CAPABILITIES
UserIQ’s built-in engagement tools let you guide customers who need help, prompt users who haven’t found core features, and drive adoption as you go.
GUIDED TOUR SOFTWARE
Make the most of every customer interaction with guided product tours purpose-built to reinforce onboarding, drive product adoption, and reduce time-to-value.
CUSTOMER ONBOARDING
Our onboarding guidance tools help new users experience must-see features quickly, so they have a better first impression of your brand.
