Measure success through feature-specific customer feedback

Want to know, down to the feature, what’s working and what isn’t for users in your application without having to launch a bulky NPS survey or customer feedback survey that won’t be able to get as specific as you need?

micro-feedback user engagement

Get deeper, more valuable customer feedback

No more guessing games. UserIQ’s customer feedback software allows your teams to create quick, real-time micro-feedback campaigns for rating specific features within your application so you can fully understand your user’s satisfaction and iterate quickly.

COLLECT AND ANALYZE FEATURE-SPECIFIC CUSTOMER FEEDBACK

Collecting and acting upon user feedback shows your users that you care about their product experience and success with your product. Users can provide feedback in the moment throughout their interactions with specific features.

customer feedback on specific features

DRIVE USER ADOPTION AND SUCCESS

Empower your teams with ongoing customer feedback data to refine or design more intuitive features, smoother onboarding flows, and improved user adoption for an engaging product experience.

DEVELOP A DATA-DRIVEN PRODUCT ROADMAP

Leveraging feature-specific feedback allows your product management team and customer success team to get granular on the features that are or aren’t working and create a data-driven product roadmap that aligns with your user’s ongoing needs.

Data Roadmap Product Shot

We're working towards being more proactive with our customers and doing less 'firefighting' overall. UserIQ allows us to identify potential issues early on and proactively reach out to our customers- showing them we're engaged and concerned about their success/failure with our products.

Megan CarnaghiCustomer Success Manager, TechSmith

Related Feature Suites

Micro-feedback isn’t the only thing UserIQ offers to give you more insight and access to your user base. Check out these related features to learn more about our all-in-one approach to creating a friction-free user journey.

Guided Tour User Engagement Capabilities

USER ENGAGEMENT CAPABILITIES
UserIQ’s built-in user engagement tools let you guide customers who need help, prompt users who haven’t found core features, and drive adoption as you go.

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Guided Tour Product Usage Analytics

GUIDED TOUR SOFTWARE
Make the most of every customer interaction with guided product tours purpose-built to reinforce onboarding, drive product adoption, and reduce time-to-value.

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Customer Onboarding With Guided Tour Software

CUSTOMER ONBOARDING
Our user onboarding solutions help new users experience must-see features quickly via guided tours so they start to see value right away.

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User Adoption Customer Health Dashboard

Accelerate Your Time to Value. Let UserIQ Power the Journey.