Optimize Mobile Customer Experience
Your users are never more engaged than when they’re in your product. Easily create, deliver and analyze in-app campaigns designed to increase adoption and simplify user onboarding—all without the need for a developer.
GUIDED PRODUCT TOURS
Improve the end-to-end user experience—regardless of the device being used—with targeted, contextual in-app guidance.
Proactively engage users, promote new features, and gather customer feedback with surveys, tooltips, and guided tours on both web and mobile.
Easily understand feature usage and onboarding effectiveness across multiple devices to make rapid, data-driven decisions.
We've been a UserIQ customer for a few years now, and we're excited to be using UserIQ's new mobile intelligence capabilities. The feature that really tipped the scale for us was the mobile contextual help. The ability to communicate with our mobile users in-app will help us create an engaging and seamless user experience.Christie T.Director, Client Success Team, SnapMD
Our customers are change averse and we wanted to provide a solution that would help them understand what was changing with our platform and the benefits of what we were doing. UserIQ developed a creative solution to solve this problem and we'll be using their guided tour on our site. We expect a fairly easy transition thanks to the UserIQ team being creative and responsive to our needs.Greg H.Sr. Product Manager, Cox Automotive
UserIQ is a flexible and powerful platform for customer health scoring, NPS collection, in-product onboarding, educational marketing, and usage insights - all in one. Since adopting, we've gained confidence in assessing the health of our customers, saved countless hours in reporting, and freed the process of building effective onboarding from the development team.Josh H.Customer Growth Specialist, TechSmith Relay