Customer Success in Every Moment. Across Every Device.

Enhance your user experience with the complete customer success platform that works across all screens and devices to uniquely engage and analyze your users.

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Optimize Mobile Customer Experience

Your users are never more engaged than when they’re in your product. Easily create, deliver and analyze in-app campaigns designed to increase adoption and simplify user onboarding—all without the need for a developer.

Customer Success User Onboarding

GUIDED PRODUCT TOURS
Improve the end-to-end user experience—regardless of the device being used—with targeted, contextual in-app guidance.

USER ENGAGEMENT
Proactively engage users, promote new features, and gather customer feedback with surveys, tooltips, and guided tours on both web and mobile.

NPS Surveys Customer Success

PRODUCT INTELLIGENCE
Easily understand feature usage and onboarding effectiveness across multiple devices to make rapid, data-driven decisions.

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We've been a UserIQ customer for a few years now, and we're excited to be using UserIQ's new mobile intelligence capabilities. The feature that really tipped the scale for us was the mobile contextual help. The ability to communicate with our mobile users in-app will help us create an engaging and seamless user experience.

Christie T.Director, Client Success Team, SnapMD
“

Our customers are change averse and we wanted to provide a solution that would help them understand what was changing with our platform and the benefits of what we were doing. UserIQ developed a creative solution to solve this problem and we'll be using their guided tour on our site. We expect a fairly easy transition thanks to the UserIQ team being creative and responsive to our needs.

Greg H.Sr. Product Manager, Manheim
“

UserIQ is a flexible and powerful platform for customer health scoring, NPS collection, in-product onboarding, educational marketing, and usage insights - all in one. Since adopting, we've gained confidence in assessing the health of our customers, saved countless hours in reporting, and freed the process of building effective onboarding from the development team.

Josh H.Customer Growth Specialist, TechSmith Relay

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