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Why UserIQ
Overview
Customer success can be easier
Predict Outcomes
How you can understand users better
Drive Adoption
Ways to impact company growth
Cut Churn
Become proactive about retention
Platform
Overview
Health
Clear customer health signals
Intelligence
Intuitive customer and product intelligence
Campaigns
The right message at the right time
Resources
Overview
Blog
Customer Stories
E-Books
Webinars
About
Overview
Careers
News
Contact Us
Interactive
Interactive
01.13.20
Driving Growth Beyond the Funnel
The real power in a business model has shifted to the post-sales customer journey, which focuses on growing customers beyond their initial purchase.
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Interactive
09.03.19
A View from the Top: C-Suite Q&A Series
This is Q&A style interview series where we bring together C-Suite leaders and investors in the software industry to share their stories and elaborate on why investing in customer success has become a must-have for any business today.
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Interactive
11.16.18
Customer Onboarding Grader
How scalable is your customer onboarding process? Take this 5-minute quiz to find out based on 3 core areas and uncover tips and best practices to improve.
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Interactive
10.19.18
Net Promoter Score Best Practices for Customer Success
Read our complete guide to NPS best practices to learn the best way to launch an NPS survey, how is the score calculated, and more.
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Interactive
10.02.18
2018 SaaS User Adoption and Onboarding Benchmarking Report Overview Video
More than 450 SaaS leaders in customer success, product, sales, and marketing share how their companies are tackling user adoption challenges.
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Interactive
04.30.18
Customer Churn: A Practical Guide to A Core Saas Metric
A practical guide to customer churn: what it is, the causes, prediction models and proven retention strategies that you can leverage today.
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Interactive
03.19.18
User Adoption Toolkit
This toolkit has all the resources you need to develop an effective user adoption strategy, from onboarding to engagements to journey maps.
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Interactive
02.14.18
An Introduction to Customer Onboarding
An introduction to customer onboarding: what it is, how to develop a customer onboarding strategy for your SaaS business, key metrics, tools, and more.
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Interactive
01.01.18
An Introduction to Customer Success
A practical guide to customer success: what it is, how to develop a customer success strategy for your SaaS business, important metrics, and more.
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Interactive
11.16.17
Churn/ROI Calculator
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