Endless Segmentation Possibilities
Correlate Behavior & Integration Data
Leverage Historical Data for Real-time Intelligence
NPS & Custom Surveys
Feature Callouts & Tooltips
Account Health by Segment
Calculated at Client Account Level
Customer intelligence you can use
Our Customer Health Dashboard lets you know exactly how engaged customers are at any point with your product’s features.
Use our Segmentation feature to put that valuable customer data to work. Identify users with specific needs or preferences then target them with informed messages you know will resonate.
Creating a guided tour is easy
Whether you’re looking for a simpler way to onboard customers, train on new features, or to reinforce underutilized features, UserIQ reduces the need for time-consuming training sessions. Isn’t their time better spent using your product?
Engage when you have their attention
With our Announcements feature, communication is easier and more effective. Use it to remind customers of important events, notify them of new features, and more–all while they’re already working within your application. Increase the chances they’ll actually read what you want them to see.
Booker used our in-app messaging to quadruple training attendance and reduce customer churn. Learn How
UserIQ + Zendesk = Seamless Service
Connect with Zendesk to track support tickets within UserIQ and show how unresolved and high-severity tickets affect health in the Customer Health Dashboard.
UserIQ + Salesforce = Data Magic
Pull existing data into UserIQ and push new data back to Salesforce so you have a 360º view of each customer that’s always accurate.
Have questions about UserIQ?
Want to know if UserIQ will be a good fit for your organization? Have a look around or reach out to sales.
We won’t bite. Promise.
Click the button to get in touch with a representative via email, chat or phone.