The Executive's Guide to Driving User Adoption in SaaS

We surveyed over 450 SaaS leaders to understand how top companies are taking on user adoption and onboarding.

For companies running on a subscription model, proper onboarding and strong user adoption initiatives are key to long-term success. Showing value early on is critical and can be the difference between advocacy and churn.

Customer success leaders across the board are facing challenges like:

  1. Inability to scale onboarding and drive stickier user adoption
  2. Lack of visibility into customer onboarding progress
  3. Failure to implement user adoption strategies focused on driving value

Does this sound like you? You are not alone.

Read the report to find out how customer-focused executives like you are solving these challenges in their companies and where they are looking to improve in the coming year.

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