What’s Your User IQ?

With the gorgeous customer success platform from UserIQ, your team will uncover health insights, eliminate user hurdles and simplify account management. 

See UserIQ in action

Sentiment + Science

How UserIQ can help your Customer Success and Product teams:

  • Health. Visualize how health is trending in any segment. Understand the impact of your outreach. Know users inside and out.
  • Intelligence. Know what makes customers tick. End the guesswork. Be equipped with clear next steps.
  • Campaigns. Streamline onboarding. Drive feature adoption. Reach users with surveys and in-app messaging.

With subjective user feedback and data on behavior and product usage — as well as engagement tools — you’ll have everything you need to maximize retention. In addition, the platform is so intuitive and elegant, it will be quickly adopted, resulting in a faster time to value. 

UserIQ = beautiful science.

“UserIQ helps us communicate with customers, gather feedback, and promote new features. We are able to identify and message different customer segments within UserIQ, and we’ve seen significantly higher engagement with product campaigns, such as NPS Surveys and new product launches.”

— Cynthia A., Product Manager at Brainshark

“We signed up for a demo of UserIQ and were blown away by what it could do both behind the scenes and as far as in-app engagements go. We researched several other Customer Success Management platforms but constantly found ourselves coming back to UserIQ.”

— Megan C., Customer Success Manager at TechSmith

Smart Brands Trust UserIQ