Are you ready to increase your user engagement by 70%?
How Scalable is your Customer Onboarding?
Improving customer onboarding is a top priority for 70% of B2B SaaS companies and 26% intend to develop a more self-service/high-tech onboarding model this year to help them scale. That’s because, according to David Skok, poor onboarding is one of the top two reasons customers churn. Does this sound like you?
Take this 5-minute quiz to find out:
- How scalable your customer onboarding process is based on 3 core areas
- Where the strengths and weaknesses lie in your company’s onboarding strategy
- Tips and best practices to improve your onboarding scalability
