Modern buyers don’t make the distinction between the sales, marketing, and customer success department; they just see one company. They expect a seamless experience from the first touch to the first support ticket.
Aligning marketing and sales with customer success is the best way to design a consistent end-to-end customer experience. It facilitates a smooth handoff and transition into onboarding, assists in developing better targets for customer acquisition which reduces churn, and works to ignite growth beyond the traditional funnel.
Join us for the first Customer Growth meetup on Wednesday, November 16th at Sandbox ATL at 6:00pm. We’ll have Kyle Cochran, VP Operations at QASymphony and Amber Haack, Customer Success Manager at Springbot with talks about the importance of this three-way alignment in order to achieve a complete view of the buyer to customer journey. This is a free event.
6:00pm – 6:45pm — Registration, drinks and networking
6:45pm – 7:30pm — Presentations
7:30pm – 8:00pm — Additional networking and drinks
When: Wednesday, November 16th, 2016 at 6:00pm.
Where: The Garage in Sandbox ATL at Tech Square
848 Spring St NW, Atlanta, GA 30308