Customer success conversations are happening everywhere. From blog posts to speaking sessions at conferences, there are endless opportunities to join the conversation. A recent customer success resource we’re loving are…
Hi there. My name is Mark Tegtmeier and I’m the Lead User Experience (UX) Designer here at UserIQ. We’re shaking things up with this blog post, and I’m taking over…
During its rise to a key department in successful SaaS companies, customer success has typically been a “learn as we go” specialty. This adaptability and willingness to learn and grow…
As the demand for customer success continues to rise in the SaaS industry, so does the need for education. With the increase in customer success conferences and tradeshows each year,…
Leaders in the C-Suite are in a unique position to guide company-wide strategy and priorities. How should team members present the benefits of being centered on customer success, though? In…
Champagne for the Campaign Welcome to 2020, readers! In this edition of the Drinking Our Own Champagne (DOOC) blog, we’ll round out our discussion of how UserIQ leverages our…
I first wrote this article back in September of 2016 after attending a networking dinner with Lincoln Murphy. I had been seated at his table and was able to engage…
It’s no secret that when it comes to customer success and the world of SaaS, things are always changing. We’ve talked before on our blog about why customer success should…
It’s a huge job to do all the tactical work it takes to keep customers successful. With all the things you could be doing every day, spending your efforts wisely…
The UserIQ team is thrilled to announce our new integration with HubSpot. Building off of UserIQ’s strong set of current integration partners, our new collaboration with HubSpot brings added value…
