Senior JavaScript Developer

Who we are:

UserIQ is fast-becoming the Customer Growth Platform™ that empowers SaaS companies to foster growth beyond the funnel. By combining user intelligence, targeted engagements and customer health, we help you deliver what each of your customers needs to be successful at every moment.

By constantly listening and delivering the right message to the right user at the right time, UserIQ helps companies stay in conversation with their customers, promoting strong product adoption, retention, expansion, and advocacy. By facilitating a clear and consistent voice to and from the customer – companies ultimately deliver better products, faster time to value and more predictable revenue growth.The best companies are built one customer at a time, and those customers grow by one user engagement at a time. UserIQ takes this approach very seriously and sells directly to VPs of Customer Marketing, Customer Success and Product Management who are also passionate about maximizing every user moment.

Purpose of this role

As a JavaScript engineer at UserIQ, you will be helping deliver highly targeted and personalized content to millions of users. Our platform is built upon Node.js and native ES6/7 JavaScript which allows our team to focus on what is to come instead of what has already arrived. Our systems handle billions of browser & mobile events which allows our clients to target their end users in a more intelligent manner. Interested in big data aggregations and insights? Third-party JS library design and architecture? Or simply building easy to use public facing APIs? These are just a handful of topics we handle on a daily basis.

Skills, Traits & Competencies

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates: Developing and delivering communications that convey a clear understanding of the needs of an audience
  • Customer Focus: Building and providing customer-centric solutions
  • Soft Skills: Relating openly and comfortably with diverse groups of people
  • Self-Development: Actively seeks personal and career growth

Minimum Qualifications

  • Must be legally permitted to work in the United States.
  • At least 2 years development experience with JavaScript
  • Excellent analytical skills
  • Ability to debug other people’s code
  • Understanding of performant web design patterns
  • Experience with Git

Education Required

The knowledge, skills, and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Preferred Qualifications

  • 4-6 years of relevant work experience
  • 6+ years’ work experience using HTML, CSS, and JavaScript
  • Experience with maintaining a large web application
  • Experience unit testing with JavaScript

About UserIQ
UserIQ is a Customer Growth Platform™ that empowers SaaS companies to foster growth beyond the funnel. From adoption and retention to expansion and advocacy, UserIQ combines user intelligence, customer health, and targeted engagements to deliver what each customer needs to be successful at every moment.

UserIQ was founded in 2014 and is led by the former VP, Client Advocacy at IBM Watson & Solutions Portfolio (Rachel Orston) to help SaaS companies transform the way they engage with their customers. UserIQ graduated from the Signature program at ATDC in 2017, a startup technology business incubator for early-stage startups, and is funded by leading VC firms in Atlanta: BIP Capital, Tech Square Ventures and BLH Venture Partners UserIQ has been named the Best B2B Startup in Atlanta by Startup Atlanta and was ranked in Georgia’s Top 10 Most Innovative Companies in 2016 and Georgia’s Top 40 Most Innovative Companies in 2017 by the Technology Association of Georgia.