Deliver Value Faster With Better User Onboarding

UserIQ gives you the data, insights, engagements, and strategies to scale user onboarding leading to increased revenue, reduced churn and better customer outcomes.

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product management user experience

Deliver Successful Outcomes for Every User

Customer Success User Onboarding

GUIDED PRODUCT TOURS
Guide users through onboarding, new feature releases or help them navigate roadblocks.

USER ENGAGEMENT
NPS, custome surveys, and announcements let you assess and address points of friction proactively.

NPS Surveys Customer Success

INTELLIGENCE
Take the guesswork out of onboarding success with easy to understand usage analytics.

Great Brands Trust UserIQ

Thanks to UserIQ, Cox Automotive has been able to fully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who user these features is also increasing.

CHUCK K.Director of User Experience (UX) at Cox Automotive

Our customers are change averse and we wanted to provide a solution that would help them understand what was changing with our platform and the benefits of what we were doing. UserIQ developed a creative solution to solve this problem and we'll be using their guided tour on our site. We expect a fairly easy transition thanks to the UserIQ team being creative and responsive to our needs.

Greg HearnSr. Product Manager, Manheim

UserIQ is a flexible and powerful platform for customer health scoring, NPS collection, in-product onboarding, educational marketing, and usage insights - all in one. Since adopting, we've gained confidence in assessing the health of our customers, saved countless hours in reporting, and freed the process of building effective onboarding from the development team.

Josh HolnagelCustomer Growth Specialist, TechSmith Relay

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