Customer Success Insights You'll Actually Use
Don’t wait until your next leadership meeting to hear how your customers are doing. The UserIQ platform gives executives like you the dashboards and data you need to get a comprehensive snapshot of your customer base. With these powerful capabilities and executive insights, you can center your business strategy around customer needs.
CHECK ON CUSTOMERS AT-A-GLANCE
Get a pulse on how your entire account base is doing through UserIQ’s easy-to-read customer success dashboards.
HARNESS CUSTOMER FEEDBACK TO REDUCE CHURN
Leverage customer feedback to turn sentiment into effective churn reduction strategies.
UNCOVER AND COMMUNICATE TRENDS
User intelligence features allow you to identify key executive insights and communicate customer trends with your board.
Drive a Customer-Centric Approach Throughout Your Organization
When you’re plugged into customer needs and behaviors, you can improve retention strategies and seek opportunities for growth and expansion.
Get to Know Your Customers
with Just a Few Clicks
Your customers represent the very foundation of your business. UserIQ’s intelligence capabilities provide insights into how customers benefit from your product, helping you refine business strategy and product-market fit.
Let Customer Feedback
Be Your Guide
Utilize information gathered from Voice of the Customer initiatives to advise your teams in making improvements for the future. Understanding changes and trends in customer feedback can go a long way to inform everything from customer success strategies, product direction, and sales initiatives.
Get the Data
Without a Deep Dive
You don’t need a stack of detailed reports. You need key insights powered by actionable data. UserIQ’s customer health dashboard is your one stop shop for valuable information that will let you know how to center your business around customer success.
The Executive’s Guide to Driving User Adoption in SaaS
Find out how customer-focused executives are solving user adoption and onboarding challenges in their companies and where they are looking to improve.
Real Talk from the Experts: A View from the Top
UserIQ brings together top C-suite leaders and investors in the software industry to discuss why investing in customer success is a must for any business today.
The Role of the C-Suite in CS + PM Alignment
C-suite buy-in is critical for scaling an organization today. Learn about steps you can take to align your teams so that your company can continue to grow.