Can You Deliver on the Value You’re Selling?

Sales and marketing teams focused on customer growth can drive more revenue to their bottom line when they successfully convert trial users, connect with advocates, and prove the value they’re selling.

Drive Conversions at Every Stage of the Funnel

Getting your leads to become your customers is hard work. Make sure they stick around with trial experiences that actually convert leads into long-term advocates. Use guided tours, annoucements, and customer health to turn your best prospects into your best customers.

Customer Success Software Refines User Flows

BUILD BETTER ONBOARDING FOR STRONGER ADOPTION
Set up onboarding flows that make sense and help your trial users start off on the right foot so they successfully adopt and convert.

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Customer Success User Onboarding

DELIVER TARGETED MESSAGES TO MAINTAIN MOMENTUM
Engage users with marketing messages and upsell opportunities to ensure you are delivering value in every moment, from trial users to customers.

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NPS Surveys Customer Success

GET ACCESS TO YOUR TOP ADVOCATES
With customer feedback, health scores, and sentiment data, you’ll see who your advocates and power users are so you can reach out when you need a helping hand.

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Make User Adoption Your Competitive Advantage

While your competitors are stuck merely reacting to customer churn, you’ll be one step ahead with UserIQ. Designed to refocus your efforts on user adoption, UserIQ’s integrated feature suite helps you drive faster time-to-value, so you can create long-term advocates.

Accelerate prospects through the customer lifecycle

UserIQ gives sales and marketing teams the opportunity to engage with trial users and effectively convert them to advocates through better onboarding and improved user adoption.

Customer Onboarding

user behavior customer growth
customer growth announcement tool

Connect with engaged users, where they are

UserIQ’s easy-to-use, customizable messaging suite lets sales and marketing teams recommend product upgrades or upsells and share marketing messages as often as they want in the one place where users are most likely to listen—the platform itself.

Product Engagement Software

Prove value from your top advocates

Using customer health scores and user feedback, uncover power users and advocates to share reviews, testimonials, case studies, and act as referencable accounts.

Product Usage Analytics

customer growth customer health scores

Features We Think You'll Love

Features for User Analysis

  • Customer health scores to identify potential advocates or pinpoint adoption concerns
  • Feature usage & adoption data to identify high ROI features and the correlations between top features
  • Limitless data segmentation helps create targeted strategies for customer success
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Customer Onboarding Bus Icon

Features for Onboarding

  • Easy-to-create guided tours that can be segmented by user
  • Onboarding tutorial launcher for self-guided learning at any time
  • Tooltips and announcements for unintrusive feature callouts
  • Email capabilities to re-engage users who are slipping
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User Engagement Announcement Icon

Features for Engagement

  • Targeted in-app messaging makes high-tech engagement feel personal
  • NPS and custom surveys for quicker voice of the customer feedback
  • Micro-feedback for feature-specific sentiment
  • Faster issue resolution with targeted help
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We rely on UserIQ to inform users about events and promotions that are relevant to them. Email inboxes are becoming more and more clogged, so it's imperative that we can rise above the noise by reaching users where they are - in our platform.
Marilyn Mead
Product Marketing Manager, List Partners Inc.
We're using UserIQ to add tooltips and guided tours to our dashboards and they've helped us segment our users further with their customized in-app interactions. The UserIQ team has been fantastic when working with us on projects and listening to our business needs.
Esther Kim
Campaign & Content Manager, RentPath
Implementing UserIQ has helped CollectorDash better understand our users and how they use our site. As a result, we have been able to successfully drive customers towards a broader adoption of many of our features by utilizing the on-site messaging and targeted engagement that UserIQ provides.
Bryce Jones
President, CollectorDASH
User Adoption Customer Health Dashboard

Create a User Experience That Keeps Customers Coming Back