In the quest to create valuable products that empower your users and provide a frictionless experience for ultimate time-to-value, leveraging customer usage data helps product management teams ensure each feature is useful, practical, and available to those who need it.
UserIQ shows you which users are active inside your application, how they are engaging and when, so you can make informed product decisions like the future of your roadmap and how to solve experience issues.
TRACK USAGE & PREDICT ADOPTION
Build a data-driven product roadmap when you can track how features perform today and how to correlate that usage with successful user adoption.
EFFECTIVELY GUIDE USERS TO VALUE
Deploy guided product tours and tooltips to help users see the full value of the products you build, and collect feedback from users to improve over time.
REDUCE FRICTION & IMPROVE WITH CUSTOMER FEEDBACK
Collect feedback directly from your users on how to improve their experience, deliver new features, and build products that make them successful.
While your competitors are stuck merely reacting to customer churn, you’ll be one step ahead with UserIQ. Designed to refocus your efforts on user adoption, UserIQ’s integrated feature suite helps you drive faster time-to-value, so you can create long-term advocates.
UserIQ shows you exactly who is logging in and how users are engaging in real-time, so you can understand Customer Success concerns first-hand and solve experience issues in a more proactive, more efficient way.
With UserIQ’s easy-to-use, high-value user engagement tools, product managers can quickly deploy in-app messages like tooltips and guided tours to ensure users find new features and adopt your product the way it was intended.
With UserIQ, product teams can gather customer feedback and usage reports for each feature to define areas of improvement, establish frictionless onboarding processes, and increase Customer Lifetime Value (CLTV) in a more strategic and measurable way.
