In the quest to create valuable products that empower your users and provide a frictionless experience for ultimate time-to-value, leveraging customer usage data helps product management teams ensure each feature is useful, practical, and available to those who need it.
UserIQ shows you which users are active inside your application, how they are engaging and when, so you can make informed decisions about the future of your product roadmap and how to optimize the product experience for your users.
TRACK USAGE & PREDICT BEHAVIOR
Build a data-driven product roadmap when you can track how features perform today and how to correlate that usage with a successful user experience.
EFFECTIVELY GUIDE USERS TO VALUE
Deploy guided product tours and tooltips to help users see the full value of the products you build, and collect feedback from users to improve over time.
REDUCE FRICTION & IMPROVE WITH CUSTOMER FEEDBACK
Collect feedback directly from your users on how to improve their experience, deliver new features, and build products that make them successful.
While your competitors are stuck merely reacting to customer churn, you’ll be one step ahead with UserIQ. Designed to refocus your efforts on a customer-centric approach, UserIQ’s integrated feature suite helps you drive a new mindset throughout your organization.
UserIQ shows you exactly who is logging in and how users are engaging in real-time, so you can understand Customer Success concerns first-hand and solve experience issues in a more proactive, more efficient way.
With UserIQ’s user intelligence and engagement tools, product managers can quickly define user segments, view customer journey paths, and deploy in-app messages like tooltips and guided tours to ensure users adopt your product the way it was intended.
With UserIQ, product teams can gather customer feedback and usage reports for each feature to define areas of improvement, establish frictionless onboarding processes, and increase Customer Lifetime Value (CLTV) in a more strategic and measurable way.
