Platform Features & Benefits
UserIQ features and benefits are strategically aligned to give each team access to the data, engagements and foresight they need to accelerate customer and platform growth.
|Product Management||Customer Success||Sales & Marketing|
|Understand User Behavior||Understand the Actions Your Users Are Taking—And Not Taking|
Understand User Activity
|Monitor Customer Health Indicators to Chart a Course for Correction|
Monitor Customer Health
|Identify and Drive New Revenue Opportunities|
Identify New Revenue
|Engage Your Customers||Guide the User Experience to Decrease Their Time-to-Value|
Decrease User’s Time-to-value
|Uncover Customer Needs & Prevent User Frustrations|
Prevent User Frustrations
|Speak to Customers Where They’re Most Likely to Listen|
Speak to Customers in Your Product
|Anticipate Future Needs||Plan a Data-driven Roadmap to Maximize Lifetime Value|
Plan Your Product Roadmap
|Accelerate a Customer’s Journey from Adoption to Advocacy|
Accelerate Customer Advocacy
|Adapt your Value Proposition to Optimize Your ROI|
Adapt Your Value Proposition
|Learn More||Learn More||Learn More|
Get Even More Value with UserIQ Integrations
UserIQ + Zendesk = Seamless Service
Connect with Zendesk to track support tickets within UserIQ and show how unresolved and high-severity tickets affect health in the Customer Health Dashboard.
UserIQ + Salesforce = Data Magic
Pull existing data into UserIQ and push new data back to Salesforce so you have a 360º view of each customer that’s always accurate.
Our Customers See Churn Rates Decreasing
UserIQ’s Customer Growth Platform™ enables Booker to proactively monitor customer health and stay ahead of potential churn.
Our Customers See Product Adoption Rates Rising
Highly targeted engagements drive 4x higher feature adoption for Manheim among internal users with an average of 56% completion rates on internal tours.