Since the month of November is now upon us, we wanted to use this latest edition of the Drinking Our Own Champagne blog series to highlight an aspect of UserIQ…
In this Customer Success Spotlight, UserIQ talked to our valued customer, Nate Ragan. Nate is a Product Director at RealTracs, which is a real estate MLS (multiple listing service) based…
Let’s talk onboarding! For our third post in the Drinking Our Own Champagne blog series, we’ll be talking about the ways UserIQ uses our own platform to enhance the customer…
Selecting a customer success platform is no easy task. There are many considerations and tons of point solutions out there claiming to have what you need. To aid in your…
For the second installment of the Drinking Our Own Champagne blog series, we will be discussing how we conduct NPS surveys and analyze the results here at UserIQ. Luckily for…
Reflecting on UserIQ’s 2019 Customer Success + Product Management Alignment Benchmarking Report, UserIQ CMO Nicole Wojno Smith walks through four reasons that aligned Customer Success and Product Management teams experience…
At UserIQ, we don’t just create a customer success (CS) solution. We live and breathe our own platform every day. Over the coming months, we will be publishing a series…
UserIQ provides customer success teams with a best-in-class platform to help them engage and communicate with their users. In order to keep up with these users, who are increasingly opting…
The team at UserIQ is always looking to improve our customers’ experiences with our product. Our latest release brings some exciting improvements to the UserIQ application, so we sat down…
