For the second installment of the Drinking Our Own Champagne blog series, we will be discussing how we conduct NPS surveys and analyze the results here at UserIQ. Luckily for…
Reflecting on UserIQ’s 2019 Customer Success + Product Management Alignment Benchmarking Report, UserIQ CMO Nicole Wojno Smith walks through four reasons that aligned Customer Success and Product Management teams experience…
At UserIQ, we don’t just create a customer success (CS) solution. We live and breathe our own platform every day. Over the coming months, we will be publishing a series…
UserIQ provides customer success teams with a best-in-class platform to help them engage and communicate with their users. In order to keep up with these users, who are increasingly opting…
The team at UserIQ is always looking to improve our customers’ experiences with our product. Our latest release brings some exciting improvements to the UserIQ application, so we sat down…
