Marketing should own customer marketing, right? “Marketing” is literally in the title, after all. No contest! But wait. What about the “customer” part? Should Customer Success own it? Depending on who…
Since joining UserIQ in 2019 as a Customer Success Manager, Daniel Hao’s focus has been improving the onboarding experience. In addition to that task — and becoming a certified CSM through…
Software companies are prone to trends just like every other industry, and lately, “product-led growth” has been a buzzword. At first glance, it may seem that customer success would fall…
During these uncertain times, one thing we’re certain of at UserIQ is our employees. With all of the great, innovative work that’s going on at UserIQ, we wanted to take…
Champagne for the Campaign Welcome to 2020, readers! In this edition of the Drinking Our Own Champagne (DOOC) blog, we’ll round out our discussion of how UserIQ leverages our…
The UserIQ team is thrilled to announce our new integration with HubSpot. Building off of UserIQ’s strong set of current integration partners, our new collaboration with HubSpot brings added value…
As the year comes to a close, the team at UserIQ likes to look back on the past 12 months and everything that our team and our customers have accomplished….
Since the month of November is now upon us, we wanted to use this latest edition of the Drinking Our Own Champagne blog series to highlight an aspect of UserIQ…
In this Customer Success Spotlight, UserIQ talked to our valued customer, Nate Ragan. Nate is a Product Director at RealTracs, which is a real estate MLS (multiple listing service) based…
Let’s talk onboarding! For our third post in the Drinking Our Own Champagne blog series, we’ll be talking about the ways UserIQ uses our own platform to enhance the customer…
