In 2013, the CIO of a B2B travel technology company wanted to complete a simple task: Alert users of their new mobile app launch. This undertaking proved anything but simple. It was time-consuming, expensive, and cross-departmental–frustrating both the team and their users. The CIO recognized a problem and set out to solve it. In 2014, that CIO, our very own Aaron Aycock, founded UserIQ.

But UserIQ is more than just messaging and alerts. It is the first and only Customer Growth Platform™, empowering SaaS companies to foster growth beyond the funnel. From onboarding and retention to expansion and advocacy, UserIQ combines user intelligence, targeted engagements, and customer health to deliver what each customer needs to be successful, wherever they are in their journey. And successful customers mean reduced churn, increased lifetime value, and fewer customer support calls.

Today, UserIQ is a Startup Atlanta-awarded ‘Best B2B Startup’ (2017) and a graduate of the Signature program at the Advanced Technology Development Center (ATDC) at Georgia Tech, a startup technology business incubator for early-stage startups. As a SaaS company, UserIQ understands the goals, challenges, and victories of other SaaS companies, which is why we’ve built the Customer Growth Platform to help your customers stay longer, spend more, advocate on your behalf, and bring new leads into your funnel.

Watch Aaron’s interview with the ATDC

Aaron Aycock

Chief Product Officer, Founder

Meet the team

At UserIQ we’re extremely proud of the team we’ve built and the work we do. We solve problems, make our customers successful, and expand our knowledge every day. And we have fun doing it. None of it could be possible without the talented individuals we call colleagues.

Rachel Orston

CEO

Aaron Aycock

Chief Product Officer, Founder

Nicole Wojno

Chief Marketing Officer

Kevin Killips

VP, Sales

Chris Morgan

Director of Software Engineering

Lawton Ursrey

Customer Growth Architect

Ashley Coleman

Director of Marketing Operations

Sawyer Miller

Account Executive

Ross McCurdy

Account Executive

Bret Venuso

Customer Success Manager

Erika Childers

Content Marketing Coordinator

Mike Marcinek

Front End Software Engineer

Lance Whatley

Backend Engineer

Cal Supik

Javascript Engineer

JD Uchima

UX Designer

Ashwin Nair

QA Analyst

Zach Schorr

Sales Development Representative

Alexander Christensen

Sales Development Representative

Join our team

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Our Investors

BIP Capital Logo
Tech Square Ventures Logo
BLH Venture Partners Logo

Awards & Accolades

Best B2B Startup Winner at 2017 Atlanta Startup Awards
Technology Association of Georgia's Top 40 Most Innovative Companies 2017
Technology Association of Georgia's 2016 Top 10 Most Innovative Companies