Dedicated to Success in Every Moment

UserIQ’s mission is to help companies deliver better value to customers faster – resulting in happier clients,
longer relationships and bigger growth potential.

SEE HOW WE DO IT

Our Roots

UserIQ was born in 2014 out of the idea that customers’ experiences with the products and services they use should be so good, they have no reason to look elsewhere. From a user’s perspective, that means having interactions that anticipate and exceed their needs each and every time. As businesses know, that’s no easy task – without UserIQ.

Customer-first From the Start

UserIQ’s platform enables businesses to exceed their users’ needs, starting at adoption, so they can be successful in every moment. That means combining the intelligence to understand users with experiences that guide them — all in one seamless solution. Our customers effectively scale their onboarding efforts, increase feature usage, accelerate time-to-value for their customers, and ultimately drive more revenue throughout the customer journey. This results in faster user adoption and healthier retention and growth rates thanks to a better customer experience.

Making Waves

A graduate of the signature program at the Advanced Technology Development Center (ATDC) at Georgia Tech, UserIQ is no stranger to working hard and being agile. We’re constantly challenging ourselves to find new ways of growing our own products and our clients’ businesses – and it shows. In 2017, UserIQ was voted one of Atlanta’s Best Places to Work and awarded Startup Atlanta’s Best B2B Startup, among other great accolades.

Awards & Accolades

A Team of Stars

We’re as proud of the team we’ve built as we are of the work we do. As a group, we’re driven to solve problems, make customers successful, and push beyond the expected – every day. As individuals, we take pride in making a difference in the lives of our coworkers, clients and the world’s customers at large.

Rachel Orston
CEO

Aaron Aycock
Chief Product Officer, Founder

Nicole Wojno
Chief Marketing Officer

Lawton Ursrey
Director, Customer Success & Growth

Chris Morgan
Director, Software Engineering

Ashley Coleman
Director, Marketing Operations

Ross McCurdy 
Account Executive

Erika Childers
Content Marketing Manager

Andy Hopkins
Demand Generation Manager

Bret Venuso
Customer Success Manager

Lance Whatley
Backend Engineer

Krystal Lockwood
Account Executive

Cal Supik
Javascript Engineer

JD Uchima
UX Designer

Ashwin Nair
QA Analyst

Zach Schorr
Sales Development Representative

Alexander Christensen
Sales Development Representative

Caitlin Mucha
Account Executive

Katie Kong
Front-end Javascript Engineer

Sashank Gogineni
Software Support Analyst

Emily Mattison
Jr. UX Designer

Caleb Harrill
People & Culture Coordinator

Elizabeth Allen
Customer Success Manager

Iris Washington
Community Coordinator

Jake_Perlmutter

Jake Perlmutter
Sales Development Representative

Our Investors