Dedicated to Success in Every Moment

UserIQ’s mission is to help companies deliver better value to customers faster – resulting in happier clients,
longer relationships and bigger growth potential.


Our Roots

UserIQ was born in 2014 out of the idea that customers’ experiences with the products and services they use should be so good, they have no reason to look elsewhere. From a user’s perspective, that means having interactions that anticipate and exceed their needs each and every time. As businesses know, that’s no easy task – without UserIQ.

Customer-first From the Start

UserIQ’s platform enables businesses to exceed their users’ needs, starting at adoption, so they can be successful in every moment. That means combining the intelligence to understand users with experiences that guide them — all in one seamless solution. Our customers effectively scale their onboarding efforts, increase feature usage, accelerate time-to-value for their customers, and ultimately drive more revenue throughout the customer journey. This results in faster user adoption and healthier retention and growth rates thanks to a better customer experience.

Making Waves

A graduate of the signature program at the Advanced Technology Development Center (ATDC) at Georgia Tech, UserIQ is no stranger to working hard and being agile. We’re constantly challenging ourselves to find new ways of growing our own products and our clients’ businesses – and it shows. In 2017, UserIQ was voted one of Atlanta’s Best Places to Work and awarded Startup Atlanta’s Best B2B Startup, among other great accolades.

Awards & Accolades

Our Leadership Team

Aaron Aycock
Chief Product Officer, Founder

Chris Morgan
Chief Architect

UserIQ Nicole Smith, CMO

Nicole Smith
Chief Marketing Officer

Lawton Ursrey
VP, Customer Success & Growth

Ashley Coleman
Director, Revenue Operations

JD Uchima, UserIQ

JD Uchima
Director of UX

Our Investors