Customer Success, Down to a Science
The UserIQ customer success platform helps software companies like yours predict user behavior, act on it, and create winning experiences. The end result? Smarter employees. Happier customers. Reduced churn.
The UserIQ customer success platform helps software companies like yours predict user behavior, act on it, and create winning experiences. The end result? Smarter employees. Happier customers. Reduced churn.
To create a world where any business can deliver exceptional customer success.
We’re accomplishing this by giving customer success teams the power to predict outcomes and impact company growth with the most intuitive, action-oriented platform on the market.
We’re deeply curious about why users do the things they do. We also believe data should lead to action.
Our platform:
Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
Want a higher user IQ? First, you should understand users better. With UserIQ, you’ll see which features are popular, what users think, and who is at risk of churning.
Building winning experiences starts with UserIQ. From guided onboarding tours to user sentiment, this platform is built for increased user engagement and feature adoption.
Every company wants to improve retention. With UserIQ, you have the tools to actually make it happen — from custom onboarding flows to accurate health scores.
The UserIQ platform combines customer insights (Health), product analytics (Intelligence) and in-app communication abilities (Campaigns) in one beautiful package. Love helping customers succeed? You’ll look smart and have fun doing it.
We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you — product, UX, engineering, marketing, sales, support, customer success — to see it through.