Smart Customers Trust UserIQ

Our Vision and Mission

To create a world where any business can deliver exceptional customer success.

We’re accomplishing this by giving customer success teams the power to predict outcomes and impact company growth with the most intuitive, action-oriented platform on the market.

UserIq employees
UserIQ difference

How UserIQ is Different

We’re deeply curious about why users do the things they do. We also believe data should lead to action.

Our platform:

  1. Drives adoption and better experiences with customer insights combined with in-app engagement.
  2. Yields faster ROI because it’s crazy simple to use.

Our Roots

Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.

UserIQ roots
Predict user behavior

Predict Outcomes

Want a higher user IQ? First, you should understand users better. With UserIQ, you’ll see which features are popular, what users think, and who is at risk of churning.

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winning experiences

Drive Adoption

Building winning experiences starts with UserIQ. From guided onboarding tours to user sentiment, this platform is built for increased user engagement and feature adoption.

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Cut churn

Cut Churn

Every company wants to improve retention. With UserIQ, you have the tools to actually make it happen — from custom onboarding flows to accurate health scores.

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Sentiment + Science

The UserIQ platform combines customer insights (Health), product analytics (Intelligence) and in-app communication abilities (Campaigns) in one beautiful package. Love helping customers succeed? You’ll look smart and have fun doing it.

Explore the Platform
Health dashboard

The UserIQ Leadership Team

Tyler Winkler


Dan Bonnet, UserIQ

Dan Bonnet

Chief Revenue Officer

Lawton Ursrey

Chief Product Officer

Chris Randall

VP, Engineering

Darrick Alford

VP, Finance & Accounting

Brian Nichols

Brian Nicholls

VP, Customer Success

UserIQ careers

Working at UserIQ

We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you — product, UX, engineering, marketing, sales, support, customer success — to see it through.

Join Us
APPEALIE SaaS Software Award