Customer Success, Down to a Science
The UserIQ customer success platform helps software companies like yours predict user behavior, act on it, and create winning experiences. The end result? Smarter employees. Happier customers. Reduced churn.
Smart Customers Trust UserIQ
Our Vision and Mission
To create a world where any business can deliver exceptional customer success.
We’re accomplishing this by giving customer success teams the power to predict outcomes and impact company growth with the most intuitive, action-oriented platform on the market.
How UserIQ is Different
We’re deeply curious about why users do the things they do. We also believe data should lead to action.
Our platform:
- Drives adoption and better experiences with customer insights combined with in-app engagement.
- Yields faster ROI because it’s crazy simple to use.
Our Roots
Too many software teams don’t know their users. Our founders aimed to fix that with UserIQ. Since spinning out of Georgia Tech’s Advanced Technology Development Center program, we’ve assembled an accomplished team and designed award-winning, elegant solutions that solve real problems.
Predict Outcomes
Want a higher user IQ? First, you should understand users better. With UserIQ, you’ll see which features are popular, what users think, and who is at risk of churning.
Drive Adoption
Building winning experiences starts with UserIQ. From guided onboarding tours to user sentiment, this platform is built for increased user engagement and feature adoption.
Cut Churn
Every company wants to improve retention. With UserIQ, you have the tools to actually make it happen — from custom onboarding flows to accurate health scores.
PLATFORM
Sentiment + Science
The UserIQ platform combines customer insights (Health), product analytics (Intelligence) and in-app communication abilities (Campaigns) in one beautiful package. Love helping customers succeed? You’ll look smart and have fun doing it.
The UserIQ Leadership Team
Tyler Winkler
CEO
Dan Bonnet
Chief Revenue Officer
Lawton Ursrey
Chief Product Officer
Chris Randall
VP, Engineering
Darrick Alford
VP, Finance & Accounting
Brian Nicholls
VP, Customer Success
Working at UserIQ
We’re well-funded. We’re making serious waves in the customer success space. And we need talent like you — product, UX, engineering, marketing, sales, support, customer success — to see it through.
