Centered on Customer Success

UserIQ equips customer success teams with data, insights, engagements, and strategies that can be shared across your business.

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Customer Success is a Mindset

Increase Revenue

Grow accounts, drive customer advocacy, and improve retention.

Reduce Churn

Optimize onboarding, accelerate user adoption, and gain a deep understanding of users.

Drive Business Outcomes

Capture feedback, strengthen engagement, and help customers reach their goals.

With our platform, customer success is more than just a function. Know your users better and deliver value faster: see and understand their hurdles, form a snapshot of them that can be used across the organization, and engage them in a conversation to ensure positive experiences.

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Why UserIQ

UserIQ brings together intelligence, customer health, and targeted engagements so you can empower your customer success team to focus all departments on achieving your users’ unique goals.

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Great Brands Trust UserIQ

Align Every Team Around Customer Success

UserIQ empowers organizations to focus all departments on achieving users’ unique goals. Our leading platform equips all teams with tools, data, and a customer-centered approach that helps your entire business focus on customer success.

Customer Success Teams

Build deeper customer relationships, understand user hurdles, and meet user needs in the most appropriate way.

Product Teams

Develop a customer-centered product roadmap based on user and product insights like usage, customer feedback, and more.


Invest your entire organization in customer success to help your business realize the full value of enthusiastic, dedicated customers.

Case Studies

UserIQ Helps Reveal Mobile to Focus on Customer Success and Engagement

Reveal Mobile selects UserIQ to harness user insights to drive customer success.

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“We needed a way to analyze usage data, send in-app messages, and track customer health, and UserIQ had the full package of what we were looking for.”

Andy Schrader
Chief Product Officer

Product News

UserIQ Brings Mobile Application Support to the Customer Success Market

Now seamlessly supporting applications across both desktop and mobile, the UserIQ platform optimizes the entire customer experience, no matter the device used.

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Customer Success + Product Alignment Improve Customer Experience

Customer Success + Product Team Alignment for Better Customer Experiences

Join our expert panel as we dig into findings from our latest research and uncover opportunities for reducing churn and shaping more meaningful customer experiences.

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See how UserIQ can center your organization on customer success.