Centered on Customer Success

UserIQ equips customer success teams with data, insights, engagements, and strategies that can be shared across your business.

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Customer Success is a Mindset

Increase Revenue

Grow accounts, drive customer advocacy, and improve retention.

Reduce Churn

Optimize onboarding, accelerate user adoption, and gain a deep understanding of users.

Drive Business Outcomes

Capture feedback, strengthen engagement, and help customers reach their goals.

With our platform, customer success is more than just a function. Know your users better and deliver value faster: see and understand their hurdles, form a snapshot of them that can be used across the organization, and engage them in a conversation to ensure positive experiences.

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Why UserIQ

UserIQ brings together intelligence, customer health, and targeted engagements so you can empower your customer success team to focus all departments on achieving your users’ unique goals.

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Great Brands Trust UserIQ

Align Every Team Around Customer Success

UserIQ empowers organizations to focus all departments on achieving users’ unique goals. Our leading platform equips all teams with tools, data, and a customer-centered approach that helps your entire business focus on customer success.

Customer Success Teams

Build deeper customer relationships, understand user hurdles, and meet user needs in the most appropriate way.

Product Teams

Develop a customer-centered product roadmap based on user and product insights like usage, customer feedback, and more.

C-Suite

Invest your entire organization in customer success to help your business realize the full value of enthusiastic, dedicated customers.

Case Studies

UserIQ Helps Reveal Mobile to Focus on Customer Success and Engagement

Reveal Mobile selects UserIQ to harness user insights to drive customer success.

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“We needed a way to analyze usage data, send in-app messages, and track customer health, and UserIQ had the full package of what we were looking for.”

Andy Schrader
Chief Product Officer

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Webinar

Hot Takes in Customer Success: COGS or Operating Expenses?

Are CSMs accounted for as Cost of Goods Sold or as an Operating Expense? Hear from our expert panel about how leading teams define customer success, how this maps into budgets, and the pros and cons for each model.

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Playbook

The Ultimate Guide to Customer Success + Product Management Alignment

This playbook helps you understand the value of alignment between customer success and product management and provides research-backed strategies and tactics to get your teams on the same page.

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See how UserIQ can center your organization on customer success.