Centered on Customer Success

UserIQ equips customer success teams with data, insights, engagements, and strategies that can be shared across your business.

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Customer Success is a Mindset

Increase Revenue

Grow accounts, drive customer advocacy, and improve retention.

Reduce Churn

Optimize onboarding, accelerate user adoption, and gain a deep understanding of users.

Drive Business Outcomes

Capture feedback, strengthen engagement, and help customers reach their goals.

With our platform, customer success is more than just a function. Know your users better and deliver value faster: see and understand their hurdles, form a snapshot of them that can be used across the organization, and engage them in a conversation to ensure positive experiences.

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Why UserIQ

UserIQ brings together intelligence, customer health, and targeted engagements so you can empower your customer success team to focus all departments on achieving your users’ unique goals.

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Great Brands Trust UserIQ

Align Every Team Around Customer Success

UserIQ empowers organizations to focus all departments on achieving users’ unique goals. Our leading platform equips all teams with tools, data, and a customer-centered approach that helps your entire business focus on customer success.

Customer Success Teams

Build deeper customer relationships, understand user hurdles, and meet user needs in the most appropriate way.

Product Teams

Develop a customer-centered product roadmap based on user and product insights like usage, customer feedback, and more.


Invest your entire organization in customer success to help your business realize the full value of enthusiastic, dedicated customers.

Case Studies

UserIQ Helps Reveal Mobile to Focus on Customer Success and Engagement

Reveal Mobile selects UserIQ to harness user insights to drive customer success.

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“We needed a way to analyze usage data, send in-app messages, and track customer health, and UserIQ had the full package of what we were looking for.”

Andy Schrader
Chief Product Officer

webinar customer success for the c-suite

A View from the Top: Customer Success for the C-Suite

Join us for a webinar on Thursday, January 23rd at 2pm ET as we hear from software executives about how they view customer success, its contribution to their business, and how they are boosting their bottom line.

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customer success software buyer's guide

The Customer Success Technology Buyer’s Guide

There’s certainly no shortage of tools, point solutions, and platforms available to fit your customer success needs. To assist you, we’ve put together a comprehensive guide to help you make the most of the buying process with what to expect, where to start, and what to ask.

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See how UserIQ can center your organization on customer success.