Centered on Customer Success

UserIQ equips customer success teams with data, insights, engagements, and strategies that can be shared across your business.

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Customer Success is a Mindset

Increase Revenue

Grow accounts, drive customer advocacy, and improve retention.

Reduce Churn

Optimize onboarding, accelerate user adoption, and gain a deep understanding of users.

Drive Business Outcomes

Capture feedback, strengthen engagement, and help customers reach their goals.

With our platform, customer success is more than just a function. Know your users better and deliver value faster: see and understand their hurdles, form a snapshot of them that can be used across the organization, and engage them in a conversation to ensure positive experiences.

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Why UserIQ

UserIQ brings together intelligence, customer health, and targeted engagements so you can empower your customer success team to focus all departments on achieving your users’ unique goals.

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Great Brands Trust UserIQ

Align Every Team Around Customer Success

UserIQ empowers organizations to focus all departments on achieving users’ unique goals. Our leading platform equips all teams with tools, data, and a customer-centered approach that helps your entire business focus on customer success.

Customer Success Teams

Build deeper customer relationships, understand user hurdles, and meet user needs in the most appropriate way.

Product Teams

Develop a customer-centered product roadmap based on user and product insights like usage, customer feedback, and more.

C-Suite

Invest your entire organization in customer success to help your business realize the full value of enthusiastic, dedicated customers.

Case Studies

UserIQ Helps Reveal Mobile to Focus on Customer Success and Engagement

Reveal Mobile selects UserIQ to harness user insights to drive customer success.

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“We needed a way to analyze usage data, send in-app messages, and track customer health, and UserIQ had the full package of what we were looking for.”

Andy Schrader
Chief Product Officer

Playbook

The Customer Journey Playbook Phase 2: Retention

Lay the foundation for your customer retention strategy and tighten up with tried and trusted tactics that help you retain customers and protect your revenue.

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Webinar

Customer Success in the Era of Product-Led Growth

Join us for a webinar to hear from Erica Ayotte, VP of CS at Privy, about the role of customer success in product-led organizations and how these two strategies work together.

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See how UserIQ can center your organization on customer success.