Guide your customers from adoption to advocacy

The only platform that accelerates onboarding and identifies new revenue opportunities through deep user intelligence, targeted engagements and customer health.

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Retain more, gain more

With UserIQ, you’ll know exactly how users engage with your web application and the best way to reach them with relevant messaging. Watch the video to learn how our Customer Health Dashboard, in-app messaging, and interactive tours can help you retain and gain more users of your SaaS product.

Build lifetime value with your best customers

With UserIQ, you can ignite customer growth beyond the funnel by retaining users, growing accounts, and turning your best customers into your strongest advocates.


Don’t be surprised by customer churn

With our Customer Health Dashboard, you will always know how engaged your customers are with your web application and what you can do to improve their experience. So churn becomes a thing of the past.

UserIQ's Customer Health Dashboard

Simple, cost-effective SaaS customer onboarding

By creating customized tours, you can support ongoing training of your SaaS customers, ensuring they get the most out of your product. Booker’s training attendance rates jumped 4x by using UserIQ, and when they updated their application, they reached a 98% adoption rate.


Booker’s adoption rate, after they implemented UserIQ.


Know where they’ve been, so you can guide them to where they need to be

When it comes to your customers, you can’t have too much knowledge. Which is why UserIQ puts customer intelligence at your fingertips. With a few clicks, you can uncover potential problems and chart a course for correction—all from within the UserIQ platform.


Trusted By

Booker logo
ControlScan logo
Dr. Chrono logo
LeanKit logo
Manheim logo
QASymphony logo

Thanks to UserIQ, Manheim has been able to successfully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who use these features is also increasing.

Chuck Konfrst
Senior Developer, Product Design & UX

What’s New at UserIQ

June 23, 2017 in Blog, Customer Success Management

Customer Success: Real Talk from the Trenches webinar recap

On Tuesday, June 20th, UserIQ’s Chief Marketing Officer, Nicole Wojno, had the opportunity to moderate our webinar, Customer Success: Real Talk from the Trenches. We had the pleasure of hearing…

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May 15, 2017 in Events, News

ATL’s Finest Crowned As Inaugural Atlanta Startup Awards Winners

Over 150 of Atlanta’s startup ecosystem members gathered last Friday night for the inaugural Atlanta Startup Awards to find out who would take home the trophy in each of five company…

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June 22, 2017 in Blog, Customer Growth

Cross-Departmental Alignment and Collaboration is Critical to Customer Growth

The success and value of a SaaS business directly correlate with the size of its userbase and the percentage of loyal customers and advocates. That’s why customer growth should be…

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