A strong user adoption strategy can mean the difference between growth and churn. UserIQ will help you along the journey.
UserIQ knows your SaaS company needs to help users succeed at every point of adoption — whether they’re unpacking a free trial, onboarding to the full product suite or exploring new feature releases. That’s why we give you the tools to understand all your customers, engage them in the right moments, and lay the right foundation for high-value user adoption.
FEATURE USAGE ANALYTICS
Identify your best customers and the WOW! moments that hook them, so you can keep them coming back and finding value.
CUSTOMER ONBOARDING
Get onboarding guidance tools that help new users experience must-see features quickly so they have a better first impression of your brand.
IN-APP USER ENGAGEMENT
Guide customers who need help, prompt users who haven’t found core features, and upsell as you go — all from a single suite of tools.
With fully aligned insight and engagement tools, UserIQ helps everyone from customer success to product management, sales to marketing attract and retain key customers for the long haul.
Without strong adoption, retention and advocacy efforts are fleeting. That’s why UserIQ helps CS teams hook users from the start. In-app surveys, customer health scores and high-touch, yet scalable onboarding tools help you deliver value at every turn.
Your SaaS product’s success depends on high-performing features and a low-friction user experience. UserIQ helps deliver both with predictive usage analytics to pinpoint your stickiest user-flows, and in-app guided tours to unpack your best features faster.
Trying to convert trial users into paying ones? UserIQ analytics and announcements help shorten time-to-value by letting you to talk to users about the value you can add to the features they love most, all while they’re in-app.
