Grow accounts, drive customer advocacy, and improve retention.
Optimize onboarding, accelerate user adoption, and gain a deep understanding of users.
Drive Business Outcomes
Capture feedback, strengthen engagement, and help customers reach their goals.
With our platform, customer success is more than just a function. Know your users better and deliver value faster: see and understand their hurdles, form a snapshot of them that can be used across the organization, and engage them in a conversation to ensure positive experiences.
UserIQ brings together intelligence, customer health, and targeted engagements so you can empower your customer success team to focus all departments on achieving your users’ unique goals.
Great Brands Trust UserIQ
Align Every Team Around Customer Success
UserIQ empowers organizations to focus all departments on achieving users’ unique goals. Our leading platform equips all teams with tools, data, and a customer-centered approach that helps your entire business focus on customer success.
Customer Success Teams
Build deeper customer relationships, understand user hurdles, and meet user needs in the most appropriate way.
Develop a customer-centered product roadmap based on detailed user insights, advanced intelligence, and a true understanding of customer sentiment.
Invest your entire organization in customer success to help your business realize the full value of enthusiastic, dedicated customers.
“We needed a way to analyze usage data, send in-app messages, and track customer health, and UserIQ had the full package of what we were looking for.”
Chief Product Officer
UserIQ Brings Mobile Application Support to the Customer Success Market
Now seamlessly supporting applications across both desktop and mobile, the UserIQ platform optimizes the entire customer experience, no matter the device used.