What’s Your User IQ?
Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success.
See clear customer health signals and know the impact you have on accounts.
End the treasure hunt with straightforward intelligence on customers and product usage.
Deliver the best message at the right time with relationship-building campaign tools.
Health + Intelligence + Campaigns. With the gorgeous customer success platform from UserIQ, your team will uncover health insights, eliminate user hurdles and simplify account management. You’re so ready for this.
Coming soon! Spot changes in health score over time. Analyze feature usage and sentiment. Make smart decisions. In one beautiful spot. With the UserIQ customer health dashboard, you’ll simply forecast change more accurately.
Saying your SaaS company is “customer-centered” is one thing. Making it customer-centered is another. UserIQ equips Customer Success teams with health insights and engagement tools that can be shared across the entire organization — from the Product team to the C-suite.
Gauge customer health. Understand product usage. Act on Voice of the Customer feedback. Look at you, customer success genius.
Track app usage. Predict user behavior. Guide customers to value. Building a product roadmap? It all starts here.
“Having the option to provide both contextual help through UserIQ and static content through traditional channels ensures we have a variety of ways to get useful information in front of the user.”
Director, Product Analytics & Testing, Cox Automotive.
Customer success is, well, tricky. So is picking your customer success software partner. What do you need now? Will it scale? Are you even ready? This guide will help.
Successful adoption is the most critical milestone in your customer’s journey. It’s up to your Customer Success team to get the ball rolling right — the first time.