Guide your customers from adoption to advocacy

The only platform that accelerates onboarding and identifies new revenue opportunities through deep user intelligence, targeted engagements and customer health.

UserIQ's Venn Diagram
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Retain more, gain more

With UserIQ, you’ll know exactly how users engage with your web application and the best way to reach them with relevant messaging. Watch the video to learn how our Customer Health Dashboard, in-app messaging, and interactive tours can help you retain and gain more users of your SaaS product.

Build lifetime value with your best customers

With UserIQ, you can ignite customer growth beyond the funnel by retaining users, growing accounts, and turning your best customers into your strongest advocates.


Don’t be surprised by customer churn

With our Customer Health Dashboard, you will always know how engaged your customers are with your web application and what you can do to improve their experience. So churn becomes a thing of the past.

UserIQ's Customer Health Dashboard

Simple, cost-effective SaaS customer onboarding

By creating customized tours, you can support ongoing training of your SaaS customers, ensuring they get the most out of your product. Booker’s training attendance rates jumped 4x by using UserIQ, and when they updated their application, they reached a 98% adoption rate.


Booker’s adoption rate after they implemented UserIQ.


Know where they’ve been, so you can guide them to where they need to be

When it comes to your customers, you can’t have too much knowledge. Which is why UserIQ puts customer intelligence at your fingertips. With a few clicks, you can uncover potential problems and chart a course for correction—all from within the UserIQ platform.


Trusted By

Booker logo
ControlScan logo
Manheim logo
QASymphony logo
Zuus Dynamic Scheduling logo

Thanks to UserIQ, Manheim has been able to successfully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who use these features is also increasing.

Chuck Konfrst
Senior Developer, Product Design & UX

What’s New at UserIQ

July 26, 2017 in Blog, Customer Success Management

Why Exceptional Onboarding is Critical to Successful Product Adoption

Most organizations find SaaS solutions advantageous to stay fit in complex and dynamic business environments. These applications can serve one or several purposes, but there is one constant: once users... Read More
May 15, 2017 in Events, News

ATL’s Finest Crowned As Inaugural Atlanta Startup Awards Winners

Over 150 of Atlanta’s startup ecosystem members gathered last Friday night for the inaugural Atlanta Startup Awards to find out who would take home the trophy in each of five company…

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July 13, 2017 in Product Updates

New campaign tags and engagement features in UserIQ

UserIQ’s 3.4 release adds many new features and enhancements like campaign tags, audience filters for Tooltips and Launchers, and more! Here’s a breakdown of some of the most important things…

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