Guide your customers from adoption to advocacy
The only platform that accelerates onboarding and identifies new revenue opportunities through deep user intelligence, targeted engagements and customer health.
Retain more, gain more
With UserIQ, you’ll know exactly how users engage with your web application and the best way to reach them with relevant messaging. Watch the video to learn how our Customer Health Dashboard, in-app messaging, and interactive tours can help you retain and gain more users of your SaaS product.
Build lifetime value with your best customers
With UserIQ, you can ignite customer growth beyond the funnel by retaining users, growing accounts, and turning your best customers into your strongest advocates.
LEARN ABOUT CUSTOMER GROWTH BEYOND THE FUNNEL
Don’t be surprised by customer churn
With our Customer Health Dashboard, you will always know how engaged your customers are with your web application and what you can do to improve their experience. So churn becomes a thing of the past.
LEARN MORE ABOUT OUR FEATURES
Simple, cost-effective SaaS customer onboarding
By creating customized tours, you can support ongoing training of your SaaS customers, ensuring they get the most out of your product. Booker’s training attendance rates jumped 4x by using UserIQ, and when they updated their application, they reached a 98% adoption rate.
Know where they’ve been, so you can guide them to where they need to be
When it comes to your customers, you can’t have too much knowledge. Which is why UserIQ puts customer intelligence at your fingertips. With a few clicks, you can uncover potential problems and chart a course for correction—all from within the UserIQ platform.
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Trusted By
Thanks to UserIQ, Manheim has been able to successfully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who use these features is also increasing.
Chuck Konfrst
Senior Developer, Product Design & UX
Manheim
What’s New at UserIQ
How TechSmith is Using UserIQ’s Event Notifications to Make Their Customer Success Team More Proactive
A Q&A with TechSmith’s Customer Success Manager, Megan Carnaghi Currently in beta, event notifications, through UserIQ’s new Slack integration, allow companies to set up alerts that let them know when…
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