Guide your customers from adoption to advocacy
The only platform that accelerates onboarding and identifies new revenue opportunities through deep user intelligence, targeted engagements and customer health.
With UserIQ, you’ll know exactly how users engage with your web application and the best way to reach them with relevant messaging. Watch the video to learn how our Customer Health Dashboard, in-app messaging, and interactive tours can help you retain and gain more users of your SaaS product.
With UserIQ, you can ignite customer growth beyond the funnel by retaining users, growing accounts, and turning your best customers into your strongest advocates.
With our Customer Health Dashboard, you will always know how engaged your customers are with your web application and what you can do to improve their experience. So churn becomes a thing of the past.
By creating customized tours, you can support ongoing training of your SaaS customers, ensuring they get the most out of your product. Booker’s training attendance rates jumped 4x by using UserIQ, and when they updated their application, they reached a 98% adoption rate.
When it comes to your customers, you can’t have too much knowledge. Which is why UserIQ puts customer intelligence at your fingertips. With a few clicks, you can uncover potential problems and chart a course for correction—all from within the UserIQ platform.
Thanks to UserIQ, Manheim has been able to successfully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who use these features is also increasing.
Senior Developer, Product Design & UX
A Q&A with TechSmith’s Customer Success Manager, Megan Carnaghi Currently in beta, event notifications, through UserIQ’s new Slack integration, allow companies to set up alerts that let them know when…Read More